How can I change the name of a variation attribute? listing update
Hello everyone,
I need your help updating a listing
Here's the situation: I had 4 stand-alone listings and I created a flat file to marge them in a variation group. I entered the required information including the variation attributes which are color and size. The values that I entered are: colors = Black, Pink and Size: S/M, L/XL.
The color variation was created fine, however, the size variation is showing this instead
*small/medium/men's 3.5-7.5/women's 5-9
*Large-X-Large
Question 1: How can I fix that?
I was avoiding deleting the listing to update it, but it is something I am willing to do if necessary. The issue with this is that there are other sellers listing the same product. One is a an authorized seller (we are the brand owner) and the other one is Amazon Global Store UK.
Question 2: If I delete the listing for 24 hours, will I lose control on the ASINs as the only contributor (4 in total)?
Thanks everyone in advance,
I hope you have a great day!
Alejandro
How can I change the name of a variation attribute? listing update
Hello everyone,
I need your help updating a listing
Here's the situation: I had 4 stand-alone listings and I created a flat file to marge them in a variation group. I entered the required information including the variation attributes which are color and size. The values that I entered are: colors = Black, Pink and Size: S/M, L/XL.
The color variation was created fine, however, the size variation is showing this instead
*small/medium/men's 3.5-7.5/women's 5-9
*Large-X-Large
Question 1: How can I fix that?
I was avoiding deleting the listing to update it, but it is something I am willing to do if necessary. The issue with this is that there are other sellers listing the same product. One is a an authorized seller (we are the brand owner) and the other one is Amazon Global Store UK.
Question 2: If I delete the listing for 24 hours, will I lose control on the ASINs as the only contributor (4 in total)?
Thanks everyone in advance,
I hope you have a great day!
Alejandro
0 Antworten
Michelle_Amazon
Hello @Seller_z4Pz7oAXN0B4Y,
Michelle at Amazon here. I have read your issues regarding the variation you have listed that you want to correct.
Regarding question 1. You would only need to delete the parent ASIN, this will then cause the children to separate. For question 2. you do not need to wait 24 hours to recreate the parent listing, wait about an hour and you can recreate it. Since you are only deleting the parent, you do not need to worry about losing any information on the child listings.
Have you contacted Seller Support yet? If you have, can you please send me the case ID so I can take a look?
Regards,
Michelle