Amazon Account Deactivation due to Section-3
Hi,
I am writing this issue here because Amazon have deactivated my Amazon Seller Account due to section 3 and deactivating my Amazon Account was incorrect decision because I have Brand Authorization Letter from "KENWOOD" Brand in which it is clearly mentioned that "KENWOOD" have authorized me to Sell their products on my Amazon Store. And as I have Brand Authorization Letter so there is no violation being done due to which Amazon should deactivate my Account.I am providing them all the required documents but they are again & again rejecting my documents and sending me same responses again & again. Is there any seller who has faced this issue can someone guide me. I have attached the Email after deactivation so you can have better understanding
Amazon Account Deactivation due to Section-3
Hi,
I am writing this issue here because Amazon have deactivated my Amazon Seller Account due to section 3 and deactivating my Amazon Account was incorrect decision because I have Brand Authorization Letter from "KENWOOD" Brand in which it is clearly mentioned that "KENWOOD" have authorized me to Sell their products on my Amazon Store. And as I have Brand Authorization Letter so there is no violation being done due to which Amazon should deactivate my Account.I am providing them all the required documents but they are again & again rejecting my documents and sending me same responses again & again. Is there any seller who has faced this issue can someone guide me. I have attached the Email after deactivation so you can have better understanding
0 Antworten
Atlas_Amazon
Hello @Seller_iFAGSDKLNHFe4
Thank you for the information provided regarding the issue that has occurred on your account. I understand that you provided an authorization letter directly from the brand, but our team has rejected it. Was this the only document provided in the video verification? Have you attempted to contact the brand regarding this situation?
Have you attempted to provide the details being requested in the notification received? These decisions will be based off a number of factors including the documents provided. Would you be able to provide more context to how the video verification went?
If you have any other details or case information that you could provide, we would encourage you to do so for additional assistance.
Best,
Atlas
Seller_rI7BZIczK8iAC
At the same time, did you also upload your ID and the "bank or credit card statement"?
