Grocery & Gourmet Foods Product Group Approval
We are trying to get approved for a product group - Grocery & Gourmet Foods and the request is declined.
We are listing a product from our supplier from another country but have submitted all the documents that were asked for this application and the request is still not approved, are there any steps that we are missing here?
Below is Amazon's recent response:
We evaluated the information you provided, but it did not pass our review.
We took this action to ensure the mutual success of our sellers and buyers on our site.
-- You have provided a commercial invoice . We are unable to accept retail receipts, online order confirmations, packing slips, sales orders, pro-forma invoices, or sales quotes for approval. Provide an invoice from a manufacturer, distributor, or your supplier reflecting the itemized list of goods purchased.
Any advice for this case would be helpful.
Grocery & Gourmet Foods Product Group Approval
We are trying to get approved for a product group - Grocery & Gourmet Foods and the request is declined.
We are listing a product from our supplier from another country but have submitted all the documents that were asked for this application and the request is still not approved, are there any steps that we are missing here?
Below is Amazon's recent response:
We evaluated the information you provided, but it did not pass our review.
We took this action to ensure the mutual success of our sellers and buyers on our site.
-- You have provided a commercial invoice . We are unable to accept retail receipts, online order confirmations, packing slips, sales orders, pro-forma invoices, or sales quotes for approval. Provide an invoice from a manufacturer, distributor, or your supplier reflecting the itemized list of goods purchased.
Any advice for this case would be helpful.
0 Antworten
Seller_OvL8C4BJWiuS9
It's pretty clear that you did not send a legitimate invoice. Your supplier's invoice isn't sufficient. Are you trying to get approved for a particular brand? If so, then you would need an invoice from that brand or a letter of authorization.
Veronica_Amazon
Hello @Seller_ptf0C8ScIDMHn,
Thanks for the post! In this situation, it sounds like you are being asked to submit either proof of ownership of the trademark, or a Letter of Authorization (LOA) from the relevant brand owner to use their registered trademark. This help page will help you understand what we expect to see on the Letter of Authorization you provide.
Kindest regards,
Veronica_Amazon
