failed otp. cant log in
I have been having trouble signing in for a few weeks now. I Opened cases and i am still getting copy and paste answers. Please someone help me with this issue
failed otp. cant log in
I have been having trouble signing in for a few weeks now. I Opened cases and i am still getting copy and paste answers. Please someone help me with this issue
0 Antworten
Seller_iobipI6xASRkh
Are you getting the text messages with the OTP?
There are apps that can also assist, but you have to log in and set them up.
Micah_Amazon
Hello @Seller_3qdnLg5m9LGue,
Thank you for reaching out. Do you have a seller support case ID you can share in this thread?
I also see that @Seller_iobipI6xASRkhhas provided some great information on the OTP process and authenticator apps. I have provided some more information below as well:
Instead of receiving a code on your phone via text or voice call each time you sign in to your seller account, you can use an authenticator app to generate your authentication code. Authenticator apps do not require phone service or an Internet connection to work, but must be downloaded to whatever device or PC you choose.
To download an authenticator app, go to the app store for your device or browse the Internet.
Looking forward to your response.
Cheers,
Micah