have attempted to access a store that is currently inactive. To reactivate your store, you may be required to add a new credit card and verify your identity. Please be advised that it may take a few minutes for your store to be reactivated.
Unable to start the verification process. After clicking continue it goes to the credit card page to replace the credit card. After adding a new card it remains on the same page and does not begin the reactivation process.
Every other page has this statement: You have attempted to access a store that is currently inactive. To reactivate your store, you may be required to add a new credit card and verify your identity. Please be advised that it may take a few minutes for your store to be reactivated.
Somehow our listings are still active and we just made a sale but cannot access the dashboard to fulfill the order even though the account states that it is inactive.
I am unable to create a support ticket because clicking to any other page redirects back to: You have attempted to access a store that is currently inactive. To reactivate your store, you may be required to add a new credit card and verify your identity. Please be advised that it may take a few minutes for your store to be reactivated.
have attempted to access a store that is currently inactive. To reactivate your store, you may be required to add a new credit card and verify your identity. Please be advised that it may take a few minutes for your store to be reactivated.
Unable to start the verification process. After clicking continue it goes to the credit card page to replace the credit card. After adding a new card it remains on the same page and does not begin the reactivation process.
Every other page has this statement: You have attempted to access a store that is currently inactive. To reactivate your store, you may be required to add a new credit card and verify your identity. Please be advised that it may take a few minutes for your store to be reactivated.
Somehow our listings are still active and we just made a sale but cannot access the dashboard to fulfill the order even though the account states that it is inactive.
I am unable to create a support ticket because clicking to any other page redirects back to: You have attempted to access a store that is currently inactive. To reactivate your store, you may be required to add a new credit card and verify your identity. Please be advised that it may take a few minutes for your store to be reactivated.
0 Antworten
CR_Amazon
Hello there @Seller_cpkt7m9wjfIh3
My name is CR and wanted to hop in here to see if I can help out. From what I can see on my end, it appears you have a valid cc in place for the US location. Can you try to see if you can access this link to reach out to Support? You may also try this phone # (866) 216-1075 (US only).
I'll hang tight here for your reply.
CR_Amazon
