Hi,

I recently had a container delivered to Amazon fba centre 4 weeks ago.

Usually it updates instantly confirming receiving items, but it’s still only showing as in transit and no items received 4 weeks after delivery. When can I get Amazon to refund me for these goods, as the value is in excess of £50k and I have sent Amazon proof of delivery from my shipping company but just seem to be getting automated responses with no help.

Thanks

Billy