Verkäuferforen
Anmelden
Anmelden
imgAnmelden
user profile
Seller_8uzrxP27vdO9Y

Removal orders taking over 6 months, cannot reactivate listing if inventory not removed

We have products that were recalled, Amazon said that we have to remove the recalled inventory to reactivate these listings. This was 8 months ago and we were able to remove most of the recalled inventory, and reactivate one of the listings. But there are multiple removal orders that are taking way too long.

6+ months old removal orders, we tried to cancel them to do a disposal instead (thinking that might be faster) but Amazon says they cannot be canceled because they are under processing status and we just have to wait. But they have been under processing status for 100+ days! Case ID's: 9938778332, 9939194212, 9939086802

75 Aufrufe
7 Antworten
Tags:Fehlt, Lagerbestand, Warenrücksendungen
00
Antworten
user profile
Seller_8uzrxP27vdO9Y

Removal orders taking over 6 months, cannot reactivate listing if inventory not removed

We have products that were recalled, Amazon said that we have to remove the recalled inventory to reactivate these listings. This was 8 months ago and we were able to remove most of the recalled inventory, and reactivate one of the listings. But there are multiple removal orders that are taking way too long.

6+ months old removal orders, we tried to cancel them to do a disposal instead (thinking that might be faster) but Amazon says they cannot be canceled because they are under processing status and we just have to wait. But they have been under processing status for 100+ days! Case ID's: 9938778332, 9939194212, 9939086802

Tags:Fehlt, Lagerbestand, Warenrücksendungen
00
75 Aufrufe
7 Antworten
Antworten
0 Antworten
user profile
Seller_8uzrxP27vdO9Y
In Antwort auf: Post von: Seller_8uzrxP27vdO9Y

@Emma_Amazon@Gala_Amazon @Janina_Amazon

00
user profile
Seller_CJjIUGWJZIDbW
In Antwort auf: Post von: Seller_8uzrxP27vdO9Y

From my own experience, this happens, for example, when products are classified as dangerous goods and therefore have to be recalled. Unfortunately, you get the feeling that once a product has been classified as dangerous goods (in my own experience, it was a foodstuff with alcohol content, i.e. not a dangerous good in the legal sense but for Amazon), then it sits somewhere as blocked stock that nobody wants to touch. In our case, it took months and countless cases for the goods to be returned. The only thing that helped us was to constantly open cases and pester the seller service team with the problem.

10
user profile
Emma_Amazon
In Antwort auf: Post von: Seller_8uzrxP27vdO9Y

Hello @Seller_8uzrxP27vdO9Y,

I checked the case IDs you mentioned and asked for an update. I will let you know if I get any update on this.

Best,

Emma

10
Folgen Sie dieser Diskussion, um über neue Aktivitäten benachrichtigt zu werden
user profile
Seller_8uzrxP27vdO9Y

Removal orders taking over 6 months, cannot reactivate listing if inventory not removed

We have products that were recalled, Amazon said that we have to remove the recalled inventory to reactivate these listings. This was 8 months ago and we were able to remove most of the recalled inventory, and reactivate one of the listings. But there are multiple removal orders that are taking way too long.

6+ months old removal orders, we tried to cancel them to do a disposal instead (thinking that might be faster) but Amazon says they cannot be canceled because they are under processing status and we just have to wait. But they have been under processing status for 100+ days! Case ID's: 9938778332, 9939194212, 9939086802

75 Aufrufe
7 Antworten
Tags:Fehlt, Lagerbestand, Warenrücksendungen
00
Antworten
user profile
Seller_8uzrxP27vdO9Y

Removal orders taking over 6 months, cannot reactivate listing if inventory not removed

We have products that were recalled, Amazon said that we have to remove the recalled inventory to reactivate these listings. This was 8 months ago and we were able to remove most of the recalled inventory, and reactivate one of the listings. But there are multiple removal orders that are taking way too long.

6+ months old removal orders, we tried to cancel them to do a disposal instead (thinking that might be faster) but Amazon says they cannot be canceled because they are under processing status and we just have to wait. But they have been under processing status for 100+ days! Case ID's: 9938778332, 9939194212, 9939086802

Tags:Fehlt, Lagerbestand, Warenrücksendungen
00
75 Aufrufe
7 Antworten
Antworten
user profile

Removal orders taking over 6 months, cannot reactivate listing if inventory not removed

von Seller_8uzrxP27vdO9Y

We have products that were recalled, Amazon said that we have to remove the recalled inventory to reactivate these listings. This was 8 months ago and we were able to remove most of the recalled inventory, and reactivate one of the listings. But there are multiple removal orders that are taking way too long.

6+ months old removal orders, we tried to cancel them to do a disposal instead (thinking that might be faster) but Amazon says they cannot be canceled because they are under processing status and we just have to wait. But they have been under processing status for 100+ days! Case ID's: 9938778332, 9939194212, 9939086802

Tags:Fehlt, Lagerbestand, Warenrücksendungen
00
75 Aufrufe
7 Antworten
Antworten
0 Antworten
0 Antworten
Schnellfilter
Sortieren nach
user profile
Seller_8uzrxP27vdO9Y
In Antwort auf: Post von: Seller_8uzrxP27vdO9Y

@Emma_Amazon@Gala_Amazon @Janina_Amazon

00
user profile
Seller_CJjIUGWJZIDbW
In Antwort auf: Post von: Seller_8uzrxP27vdO9Y

From my own experience, this happens, for example, when products are classified as dangerous goods and therefore have to be recalled. Unfortunately, you get the feeling that once a product has been classified as dangerous goods (in my own experience, it was a foodstuff with alcohol content, i.e. not a dangerous good in the legal sense but for Amazon), then it sits somewhere as blocked stock that nobody wants to touch. In our case, it took months and countless cases for the goods to be returned. The only thing that helped us was to constantly open cases and pester the seller service team with the problem.

10
user profile
Emma_Amazon
In Antwort auf: Post von: Seller_8uzrxP27vdO9Y

Hello @Seller_8uzrxP27vdO9Y,

I checked the case IDs you mentioned and asked for an update. I will let you know if I get any update on this.

Best,

Emma

10
Folgen Sie dieser Diskussion, um über neue Aktivitäten benachrichtigt zu werden
user profile
Seller_8uzrxP27vdO9Y
In Antwort auf: Post von: Seller_8uzrxP27vdO9Y

@Emma_Amazon@Gala_Amazon @Janina_Amazon

00
user profile
Seller_8uzrxP27vdO9Y
In Antwort auf: Post von: Seller_8uzrxP27vdO9Y

@Emma_Amazon@Gala_Amazon @Janina_Amazon

00
Antworten
user profile
Seller_CJjIUGWJZIDbW
In Antwort auf: Post von: Seller_8uzrxP27vdO9Y

From my own experience, this happens, for example, when products are classified as dangerous goods and therefore have to be recalled. Unfortunately, you get the feeling that once a product has been classified as dangerous goods (in my own experience, it was a foodstuff with alcohol content, i.e. not a dangerous good in the legal sense but for Amazon), then it sits somewhere as blocked stock that nobody wants to touch. In our case, it took months and countless cases for the goods to be returned. The only thing that helped us was to constantly open cases and pester the seller service team with the problem.

10
user profile
Seller_CJjIUGWJZIDbW
In Antwort auf: Post von: Seller_8uzrxP27vdO9Y

From my own experience, this happens, for example, when products are classified as dangerous goods and therefore have to be recalled. Unfortunately, you get the feeling that once a product has been classified as dangerous goods (in my own experience, it was a foodstuff with alcohol content, i.e. not a dangerous good in the legal sense but for Amazon), then it sits somewhere as blocked stock that nobody wants to touch. In our case, it took months and countless cases for the goods to be returned. The only thing that helped us was to constantly open cases and pester the seller service team with the problem.

10
Antworten
user profile
Emma_Amazon
In Antwort auf: Post von: Seller_8uzrxP27vdO9Y

Hello @Seller_8uzrxP27vdO9Y,

I checked the case IDs you mentioned and asked for an update. I will let you know if I get any update on this.

Best,

Emma

10
user profile
Emma_Amazon
In Antwort auf: Post von: Seller_8uzrxP27vdO9Y

Hello @Seller_8uzrxP27vdO9Y,

I checked the case IDs you mentioned and asked for an update. I will let you know if I get any update on this.

Best,

Emma

10
Antworten
Folgen Sie dieser Diskussion, um über neue Aktivitäten benachrichtigt zu werden

Ähnliche Diskussionen

Ähnliche Diskussionen