I'm reaching out for some guidance after facing a very frustrating situation.

I received a Product Condition Complaint – Defective, and my asin has been unsellable with around 3000+ units. Despite submitting eight separate appeals, each time with significant improvements, all of them have been rejected. Unfortunately, the rejection notices have been vague and mostly mention "insufficient information" without pointing to specific issues.

Here’s a summary of what I’ve done so far in appeals:

Switched to a new supplier with higher quality standards.

Redesigned the packaging to prevent in-transit damage.

Updated the product listing with more accurate and detailed descriptions.

Added clearer usage instructions and warnings to the product page.

Renew all product labels to improve clarity and compliance.

Strengthened the quality inspection process at the factory.

Implemented a new pre-shipment checklist to catch potential issues.

Requested a inspection on FBA inventory about this asin – no defects were found.

Despite all these steps, the response is still the same: "We reviewed the information you provided but do not have enough information to address the issues with your listings at this time." I’ve tried to be as thorough and structured as possible in my Plan of Action (POA), with root cause analysis, corrective actions, and preventive measures.

I’m wondering if anyone here would be willing to take a look at my previous appeals and help me understand what might be missing or written ineffectively. I’m open to any advice, templates, or real examples that have worked for others.

Has anyone experienced something similar and eventually succeeded?

Thanks in advance – any help would be greatly appreciated!