The country of issue that you entered in Seller Central when you registered your account does not match the country that issued the identity document.
Case ID: 14832039001
I failed my Seller Verification for Inform Consumers Act. I used my Vietnamese passport to verify my identity for my US-based selling account. My passport's place of issue is San Francisco (information on the passport front page). I then entered in the portal the country of issue as "USA" multiple times but somehow the process still failed.
I then tried enter "Vietnam" as the country of issue just in case I misunderstood the instruction. But now, I am blocked from making further verification process. I need help with 2 issues:
- How to reopen my seller identity verification again?
- How to solve this issue "The country of issue that you entered in Seller Central when you registered your account does not match the country that issued the identity document."? I already entered the country of issue as USA for the first few times?
The country of issue that you entered in Seller Central when you registered your account does not match the country that issued the identity document.
Case ID: 14832039001
I failed my Seller Verification for Inform Consumers Act. I used my Vietnamese passport to verify my identity for my US-based selling account. My passport's place of issue is San Francisco (information on the passport front page). I then entered in the portal the country of issue as "USA" multiple times but somehow the process still failed.
I then tried enter "Vietnam" as the country of issue just in case I misunderstood the instruction. But now, I am blocked from making further verification process. I need help with 2 issues:
- How to reopen my seller identity verification again?
- How to solve this issue "The country of issue that you entered in Seller Central when you registered your account does not match the country that issued the identity document."? I already entered the country of issue as USA for the first few times?
0 Antworten
Micah_Amazon
Hello @Seller_Sw0Pfg57iR6Cs,
Thank you for your post. My apologies on the frustration that this has caused. For feature reference, please review the following helps pages so as not to get in this situation again:
Based on where this is at with you being blocked, please allow me some time to review case ID 14832039001 and respond back shortly with next steps.
Thank you for your patience.
Cheers,
Micah
