Request for Feedback Removal
Dear Amazon,
I hope this message finds you well.
I am writing to request the removal of a buyer feedback left on our account. The feedback in question violates Amazon’s feedback guidelines, and I believe it qualifies for removal.
Order ID: 114-9725692-7963439
Feedback: Me estafó. Confie en el proveedor y nunca me llegó el pedido
Reason for Removal Request: The feedback refers to fulfillment or delivery issue This feedback refers solely to a shipping delay caused by the carrier and does not reflect on our service as a seller. As per Amazon’s feedback guidelines, such comments regarding shipping handled by the carrier are eligible for removal.
We kindly request that this feedback be reviewed and removed accordingly.
Thank you for your assistance.
Best regards,
A1 ONE INC.
Request for Feedback Removal
Dear Amazon,
I hope this message finds you well.
I am writing to request the removal of a buyer feedback left on our account. The feedback in question violates Amazon’s feedback guidelines, and I believe it qualifies for removal.
Order ID: 114-9725692-7963439
Feedback: Me estafó. Confie en el proveedor y nunca me llegó el pedido
Reason for Removal Request: The feedback refers to fulfillment or delivery issue This feedback refers solely to a shipping delay caused by the carrier and does not reflect on our service as a seller. As per Amazon’s feedback guidelines, such comments regarding shipping handled by the carrier are eligible for removal.
We kindly request that this feedback be reviewed and removed accordingly.
Thank you for your assistance.
Best regards,
A1 ONE INC.
0 Antworten
Seller_7LrAV0m5llaI7
As per Amazon's feedback guidelines, only comments regarding shipping handled by Amazon as a carrier are eligible for removal.
Cooper_Amazon
Good Afternoon @Seller_ON3XKdTD3wVWH,
I have escalated the case associated to the 1 star review left on your ASIN due to it possibly not arriving to the Seller Feedback team. I cannot guarantee the Seller Feedback will get removed but it doesn't hurt to get a second pair of eyes to take a look the situation. The team should get back to us within the next few business days. I look forward to following up with you soon. Take care.
Sincerely, Cooper_Amazon
Seller_xUbVhGcO2usgD
I am why unified customer. Please keep all products I am currently selling in stock
Cooper_Amazon
Good Afternoon @Seller_ON3XKdTD3wVWH,
Our team has reviewed the appeal and has chosen not to remove the seller feedback at this time as it did not meet our guidelines for removal. I know this is not the news that you were hoping for but at least we were able to have a second pair of eyes to evaluate the review. Please let me know if you have any questions about the outcome of this case.
Sincerely, Cooper_Amazon
