Product keeps being put under Hazmat review
My product contains a small built-in battery (lithium_metal).
First time I submitted the battery exemption sheet. Result: classified as dangerous good, FBA fulfillable when registered for dangerous goods program.
I apply for the DGP, get approved. I want to replenish my inventory, error message: product under hazmat review.
I once again re-submit the battery exemption sheet, I receive an email a day later that it has been classified as Dangerous good, FBA fulfillable. Same classification as last time. I get told to wait 48 hours for the status to update on my seller central account.
A week later, my products have been waiting at the warehouse ready to be shipped for over a week now, I try to create a shipment plan. Error message: product under hazmat review. Status: "not classified: unable to classify".
What is going wrong here? My product has been hazmat classified and approved two times now, yet it is back to being under review and this time it is saying they are unable to classify my product? I am losing valuable time and money, as my inventory is running out and I am unable to ship my next inventory order. It is still waiting at my suppliers warehouse, well over a week now, until I can finally create a shipment plan. To top it off I paid an FBA storage reservation fee for this order, that I will have to pay for if I don't use it.
I don't understand how the status can go from classified twice, to unable to be classified. Any help is welcome.
Product keeps being put under Hazmat review
My product contains a small built-in battery (lithium_metal).
First time I submitted the battery exemption sheet. Result: classified as dangerous good, FBA fulfillable when registered for dangerous goods program.
I apply for the DGP, get approved. I want to replenish my inventory, error message: product under hazmat review.
I once again re-submit the battery exemption sheet, I receive an email a day later that it has been classified as Dangerous good, FBA fulfillable. Same classification as last time. I get told to wait 48 hours for the status to update on my seller central account.
A week later, my products have been waiting at the warehouse ready to be shipped for over a week now, I try to create a shipment plan. Error message: product under hazmat review. Status: "not classified: unable to classify".
What is going wrong here? My product has been hazmat classified and approved two times now, yet it is back to being under review and this time it is saying they are unable to classify my product? I am losing valuable time and money, as my inventory is running out and I am unable to ship my next inventory order. It is still waiting at my suppliers warehouse, well over a week now, until I can finally create a shipment plan. To top it off I paid an FBA storage reservation fee for this order, that I will have to pay for if I don't use it.
I don't understand how the status can go from classified twice, to unable to be classified. Any help is welcome.
1 Antwort
Seller_CJjIUGWJZIDbW
In our experience, once products have undergone dangerous goods testing, it can take up to 4 weeks before they are fully marketable again, despite classification.
As I have seen many a logistics centre from the inside and have not only been dealing with Amazon since yesterday, my guess as to how something like this works:
Goods are subjected to dangerous goods testing and moved to a special warehouse/storage area. No matter what it is, there is always the initial suspicion (especially with lithium batteries) that it is dangerous goods and poses a risk to a normal logistics centre.
Then - after the documents have been submitted - the item is inspected. I do not believe that an exemption order (as with normal AA or AAA batteries) is sufficient for your lithium batteries, we submit extensive documents and test certificates for our installed batteries. If you don't submit everything here, Amazon may not be able to classify the product correctly (Classification not possible).
A decision will then be made: Dangerous goods that can either be sold via FBA (use of the HAZMAT programme required) or notvs. no dangerous goods.
And then, depending on the classification, the goods are restocked and this takes up to 4 weeks (in one case this year it was 6 weeks), in our experience. The 48 hours refer ONLY to the inspection of the goods, not until they are ready for sale again.
