Failed to brand registry
Hello Amazon Team and Everyone,
On April 9th, I submitted the brand registration for the first time, but brand team rejected my application because of product images issue (Please see case ID 17558690861). So I re-took the photo with the product logo through mobile phone. Then, I resubmitted the brand registration on April 13th. But unfortunately, brand team rejected me instantly with reasons "abcdef". I submitted an appeal and the amazon brand team told me that my brand application was rejected.
I contacted customer support for brand registry issue. He told me that this account does not meet the brand registry requirements. Therefore, the current brand registry has been put on hold and It may take 90 days to wait.
Now, I don't know what is unqualified? I hope Amazon team can point out the problems and offer some suggestions. So that I can improve according to your requirements. If a 90-day wait is necessary, it may seriously affect my sales plan.
I re-prepared the information based on the information they provided, but when I was ready to apply again, it showed that the brand application was under review and I could not submit it. And the related case ID 17576782411 is ineligible status.
How can I close this case so that I can resubmit the new information. I have been waitted for 1 month. What should I do now?
Please kindly help! Thank you so much!
Failed to brand registry
Hello Amazon Team and Everyone,
On April 9th, I submitted the brand registration for the first time, but brand team rejected my application because of product images issue (Please see case ID 17558690861). So I re-took the photo with the product logo through mobile phone. Then, I resubmitted the brand registration on April 13th. But unfortunately, brand team rejected me instantly with reasons "abcdef". I submitted an appeal and the amazon brand team told me that my brand application was rejected.
I contacted customer support for brand registry issue. He told me that this account does not meet the brand registry requirements. Therefore, the current brand registry has been put on hold and It may take 90 days to wait.
Now, I don't know what is unqualified? I hope Amazon team can point out the problems and offer some suggestions. So that I can improve according to your requirements. If a 90-day wait is necessary, it may seriously affect my sales plan.
I re-prepared the information based on the information they provided, but when I was ready to apply again, it showed that the brand application was under review and I could not submit it. And the related case ID 17576782411 is ineligible status.
How can I close this case so that I can resubmit the new information. I have been waitted for 1 month. What should I do now?
Please kindly help! Thank you so much!
0 Antworten
Sandy_Amazon
Hello @Seller_dubAF5SHD0S4Y
I have responded to your original post here below.
Application for brand registry is currently under review
Please do not create multiple posts on the same topic as it could confuse and further delay investigation or escalation process.
I am closing this thread. Please reach out to me in your original post if you have further questions.
Sandy