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Seller_dubAF5SHD0S4Y

Failed to brand registry

Hello Amazon Team and Everyone,

On April 9th, I submitted the brand registration for the first time, but brand team rejected my application because of product images issue (Please see case ID 17558690861). So I re-took the photo with the product logo through mobile phone. Then, I resubmitted the brand registration on April 13th. But unfortunately, brand team rejected me instantly with reasons "abcdef". I submitted an appeal and the amazon brand team told me that my brand application was rejected.

I contacted customer support for brand registry issue. He told me that this account does not meet the brand registry requirements. Therefore, the current brand registry has been put on hold and It may take 90 days to wait.

Now, I don't know what is unqualified? I hope Amazon team can point out the problems and offer some suggestions. So that I can improve according to your requirements. If a 90-day wait is necessary, it may seriously affect my sales plan.

I re-prepared the information based on the information they provided, but when I was ready to apply again, it showed that the brand application was under review and I could not submit it. And the related case ID 17576782411 is ineligible status.

How can I close this case so that I can resubmit the new information. I have been waitted for 1 month. What should I do now?

Please kindly help! Thank you so much!

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1 Antwort
Tags:Markenregistrierung
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Seller_dubAF5SHD0S4Y

Failed to brand registry

Hello Amazon Team and Everyone,

On April 9th, I submitted the brand registration for the first time, but brand team rejected my application because of product images issue (Please see case ID 17558690861). So I re-took the photo with the product logo through mobile phone. Then, I resubmitted the brand registration on April 13th. But unfortunately, brand team rejected me instantly with reasons "abcdef". I submitted an appeal and the amazon brand team told me that my brand application was rejected.

I contacted customer support for brand registry issue. He told me that this account does not meet the brand registry requirements. Therefore, the current brand registry has been put on hold and It may take 90 days to wait.

Now, I don't know what is unqualified? I hope Amazon team can point out the problems and offer some suggestions. So that I can improve according to your requirements. If a 90-day wait is necessary, it may seriously affect my sales plan.

I re-prepared the information based on the information they provided, but when I was ready to apply again, it showed that the brand application was under review and I could not submit it. And the related case ID 17576782411 is ineligible status.

How can I close this case so that I can resubmit the new information. I have been waitted for 1 month. What should I do now?

Please kindly help! Thank you so much!

Tags:Markenregistrierung
10
12 Aufrufe
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Sandy_Amazon
In Antwort auf: Post von: Seller_dubAF5SHD0S4Y

Hello @Seller_dubAF5SHD0S4Y

I have responded to your original post here below.

Application for brand registry is currently under review

Please do not create multiple posts on the same topic as it could confuse and further delay investigation or escalation process.

I am closing this thread. Please reach out to me in your original post if you have further questions.

Sandy

10
Folgen Sie dieser Diskussion, um über neue Aktivitäten benachrichtigt zu werden
user profile
Seller_dubAF5SHD0S4Y

Failed to brand registry

Hello Amazon Team and Everyone,

On April 9th, I submitted the brand registration for the first time, but brand team rejected my application because of product images issue (Please see case ID 17558690861). So I re-took the photo with the product logo through mobile phone. Then, I resubmitted the brand registration on April 13th. But unfortunately, brand team rejected me instantly with reasons "abcdef". I submitted an appeal and the amazon brand team told me that my brand application was rejected.

I contacted customer support for brand registry issue. He told me that this account does not meet the brand registry requirements. Therefore, the current brand registry has been put on hold and It may take 90 days to wait.

Now, I don't know what is unqualified? I hope Amazon team can point out the problems and offer some suggestions. So that I can improve according to your requirements. If a 90-day wait is necessary, it may seriously affect my sales plan.

I re-prepared the information based on the information they provided, but when I was ready to apply again, it showed that the brand application was under review and I could not submit it. And the related case ID 17576782411 is ineligible status.

How can I close this case so that I can resubmit the new information. I have been waitted for 1 month. What should I do now?

Please kindly help! Thank you so much!

12 Aufrufe
1 Antwort
Tags:Markenregistrierung
10
Antworten
user profile
Seller_dubAF5SHD0S4Y

Failed to brand registry

Hello Amazon Team and Everyone,

On April 9th, I submitted the brand registration for the first time, but brand team rejected my application because of product images issue (Please see case ID 17558690861). So I re-took the photo with the product logo through mobile phone. Then, I resubmitted the brand registration on April 13th. But unfortunately, brand team rejected me instantly with reasons "abcdef". I submitted an appeal and the amazon brand team told me that my brand application was rejected.

I contacted customer support for brand registry issue. He told me that this account does not meet the brand registry requirements. Therefore, the current brand registry has been put on hold and It may take 90 days to wait.

Now, I don't know what is unqualified? I hope Amazon team can point out the problems and offer some suggestions. So that I can improve according to your requirements. If a 90-day wait is necessary, it may seriously affect my sales plan.

I re-prepared the information based on the information they provided, but when I was ready to apply again, it showed that the brand application was under review and I could not submit it. And the related case ID 17576782411 is ineligible status.

How can I close this case so that I can resubmit the new information. I have been waitted for 1 month. What should I do now?

Please kindly help! Thank you so much!

Tags:Markenregistrierung
10
12 Aufrufe
1 Antwort
Antworten
user profile

Failed to brand registry

von Seller_dubAF5SHD0S4Y

Hello Amazon Team and Everyone,

On April 9th, I submitted the brand registration for the first time, but brand team rejected my application because of product images issue (Please see case ID 17558690861). So I re-took the photo with the product logo through mobile phone. Then, I resubmitted the brand registration on April 13th. But unfortunately, brand team rejected me instantly with reasons "abcdef". I submitted an appeal and the amazon brand team told me that my brand application was rejected.

I contacted customer support for brand registry issue. He told me that this account does not meet the brand registry requirements. Therefore, the current brand registry has been put on hold and It may take 90 days to wait.

Now, I don't know what is unqualified? I hope Amazon team can point out the problems and offer some suggestions. So that I can improve according to your requirements. If a 90-day wait is necessary, it may seriously affect my sales plan.

I re-prepared the information based on the information they provided, but when I was ready to apply again, it showed that the brand application was under review and I could not submit it. And the related case ID 17576782411 is ineligible status.

How can I close this case so that I can resubmit the new information. I have been waitted for 1 month. What should I do now?

Please kindly help! Thank you so much!

Tags:Markenregistrierung
10
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Sandy_Amazon
In Antwort auf: Post von: Seller_dubAF5SHD0S4Y

Hello @Seller_dubAF5SHD0S4Y

I have responded to your original post here below.

Application for brand registry is currently under review

Please do not create multiple posts on the same topic as it could confuse and further delay investigation or escalation process.

I am closing this thread. Please reach out to me in your original post if you have further questions.

Sandy

10
Folgen Sie dieser Diskussion, um über neue Aktivitäten benachrichtigt zu werden
user profile
Sandy_Amazon
In Antwort auf: Post von: Seller_dubAF5SHD0S4Y

Hello @Seller_dubAF5SHD0S4Y

I have responded to your original post here below.

Application for brand registry is currently under review

Please do not create multiple posts on the same topic as it could confuse and further delay investigation or escalation process.

I am closing this thread. Please reach out to me in your original post if you have further questions.

Sandy

10
user profile
Sandy_Amazon
In Antwort auf: Post von: Seller_dubAF5SHD0S4Y

Hello @Seller_dubAF5SHD0S4Y

I have responded to your original post here below.

Application for brand registry is currently under review

Please do not create multiple posts on the same topic as it could confuse and further delay investigation or escalation process.

I am closing this thread. Please reach out to me in your original post if you have further questions.

Sandy

10
Antworten
Folgen Sie dieser Diskussion, um über neue Aktivitäten benachrichtigt zu werden