Email from <compliance-verification@amazon.com>?
Did anyone else receive this email: Looks very suspicious. Any thoughts.
Your payments are currently on hold. To release your payment, verify the identity of " your company name". Select the following link to verify your information through a secure tool. Any information used for this verification will be securely stored and used for compliance purposes only.
Email from <compliance-verification@amazon.com>?
Did anyone else receive this email: Looks very suspicious. Any thoughts.
Your payments are currently on hold. To release your payment, verify the identity of " your company name". Select the following link to verify your information through a secure tool. Any information used for this verification will be securely stored and used for compliance purposes only.
0 Antworten
Seller_Hi7wbO2Kbo6bl
Do not reply; do not click on links. Check your account health of course, but above message is phishing. And dangerous.
Identifying Whether an Email, Phone Call, Text Message, or Webpage is from Amazon
You should insert a space or two in that link in your post to make it non-clickable
Seller_T5Mv3ZCUSh7Zl
forward entire message to stop-spoofing@amazon.com
Seller_xSq1ORTcra94Z
I just resolved my issue with this same email. My disbursements were held for almost three months and I too thought this email was spam and never replied or clicked the link. I submitted numerous cases to Amazon with no response, no one could give me a simple reason why my disbursements were being held, my account health was good, no claims or chargebacks but but my Account Level Reserve kept growing and growing. Every month I would get this email from <compliance-verification@amazon.com> with the same link.
Finally one day I asked a friend about this email and he assured me that this was in fact a genuine email from Amazon and this is why...
A real email from Amazon will always include https://****.amazon.com. With the **** always being the department within Amazon that is requesting something from you, hence https://rfi.amazon.com/business/pbo is a "request for information". You should always copy and paste the link into your browser, from there there is a Two-Step Verification that gives you around three minutes to enter the verification code, you will then need to upload the required documents (mine was my drivers license). I got confirmation the next day that my Account Level Reserve was released and case solved. I still don't understand why Amazon does not request this verification through Seller Central Backend.
As alway's be sure in fact that this the same situation for yourself, if your money is being held in account level reserve and you are getting these emails you probably need to verify your identity to Amazon. I have been a seller for over ten years and this is the first time I have had to do this...
Cooper_Amazon
Good Evening @BuyYourTies, it looks like some our tenured seller provided some helpful guidance on dealing with suspicious emails.
If any of their replies helped you, feel free to mark it as “Most Helpful reply” using the 3 dots in the corner of their post. It's a best practice just in case another seller comes along and asks a similar question, it will be easy for them to find the answer.
Please let us know on this thread if you require additional support or feel free to reach out to Selling Partner Support. Thank you for checking in with us on the Seller Forums and for choosing to sell on Amazon.
