Stubborn 8541 error code
Has anyone else experienced a frustrating 8541 error code? We are simply trying to change the Item Name of an ASIN that is a variation of a parent ASIN. We have worked with 2 Amazon customer support reps who said they updated the Item Name to our specification with Amazon's internal tools. But the listing has yet to be updated. This problem is particularly problematic for us because the new product is becoming available for sale and the Item Name is inaccurate. So, so frustrating.
Stubborn 8541 error code
Has anyone else experienced a frustrating 8541 error code? We are simply trying to change the Item Name of an ASIN that is a variation of a parent ASIN. We have worked with 2 Amazon customer support reps who said they updated the Item Name to our specification with Amazon's internal tools. But the listing has yet to be updated. This problem is particularly problematic for us because the new product is becoming available for sale and the Item Name is inaccurate. So, so frustrating.
0 Antworten
Manny_Amazon
Hello @Seller_v1UitgtqJRcYT,
I'm sorry you're running into this error while attempting to add your product. This error is commonly referred to as a “single matching error” and occurs when your Product ID, such as UPC, EAN, JAN, and ISBN, corresponds to the Product ID of an existing ASIN. You will find some potential solutions to this in the Error 8541 help page. More specifically, I would recommend watching the Seller University video included in the page, and the "How to solve this error" section for specific steps you can take to fix it.
If you have reviewed the details above and still running into this error, please share your case ID, and I'll review to ensure it is being properly addressed.
Regards,
- Manny
