Good morning @Seller_WBHpaD2Iirt4e,

I hope this finds you well!

Seller_WBHpaD2Iirt4e

I am writing to request the reactivation of my Amazon account, which was recently deactivated shortly after activation. I have diligently followed all the necessary steps and have uploaded the required documents multiple times as per your guidelines.

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I understand you have questions regarding the reactivation of your account.

From the information you have provided here, your account has been suspended following registration and there has been a request for documents. This is something all sellers encounter just after initially signing up for a selling account. The next step in the setup of your account is to verify the information you provided during registration.

Please provide a government-issued photo ID which will be used to verify the information found under 'identity data' in seller central. In addition to this, the business address on the account will be verified by the submission of a utility bill. In order to ensure your documents are not rejected, make sure that they meet the following requirements:

• Be valid (not expired, revoked, inactive or closed).
• In order to ensure your documents are not rejected, make sure that they meet the following requirements
• Be high resolution and unobstructed (clear, readable, visible and in focus).
• Be complete and not cut off from any sides (not angled or cropped).
• Be a scanned image or photo of the original document taken from your mobile device's camera.
• Display the full document (front and back, if applicable).
• Be less than 50MB in size.
• Be in one of these formats: TIF, TIFF, PNG, JPG, PDF, and JPEG. Do not include special characters in the file name (examples: $, &, or #).
• Be authentic and unaltered.
• Must not be password-protected.
• Be in one of these supported languages: Arabic, Simplified Chinese, Dutch, English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Spanish, Swedish, Tamil, Thai, Turkish, and Vietnamese. If your documents are not in a supported language, you must submit a notarized translation in a supported language along with the original document.

Seller_WBHpaD2Iirt4e

In my latest attempt to rectify the situation, I have uploaded additional documents, including utility bills such as a gas bill and a utility bill, to verify my business address. Furthermore, I have ensured that all details in my business address are accurate and up to date.

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Even if your documents meet the above requirements, it could be that the information present does not match somewhere within your selling account. Are you able to provide a different utility bill? This can be for gas, water, electricity, internet, or possibly a mobile phone bill.

Please feel free to continue to post here, including any relevant case IDs, as the community and I are here to support you.

All the best,

Stevie.