I need to reactivate my seller account
CASE # 15682809201
My listing status remains inactive for USA, CANADA and MEXICO, but it is active for Brazil. The “Reactivate Account” banner link is not present, neither the ""Identity Verification" banner. And the two links that Amazon Selling Partner Support sent me (Begin Verification in North America) and (https://sellercentral.amazon.com/hz/approvalrequest/registration) does not work. Those links only takes me to another information page, but they does not allow me to attach any document, nor validate or reactivate anything. And they still keep sending me the same link every time that I report the issue. How can I reactivate my account???
I need to reactivate my seller account
CASE # 15682809201
My listing status remains inactive for USA, CANADA and MEXICO, but it is active for Brazil. The “Reactivate Account” banner link is not present, neither the ""Identity Verification" banner. And the two links that Amazon Selling Partner Support sent me (Begin Verification in North America) and (https://sellercentral.amazon.com/hz/approvalrequest/registration) does not work. Those links only takes me to another information page, but they does not allow me to attach any document, nor validate or reactivate anything. And they still keep sending me the same link every time that I report the issue. How can I reactivate my account???
0 Antworten
Connor_Amazon
Hi @Seller_kU9CvvXpc3iWt
Connor from Amazon here, thanks for reaching out to us.
I just looked at your account and see that it has been fully activated and you are onboarded fully. Do you still have issues?
Please let me know, I am here to help,
Connor
