Germany account deactivated - no one replies from email de-vat-number-appeals@amazon.de
Our Germany account was deactivated and I finally found out through support that it's because of an address / legal name mismatch (which is strange, since our account was fine and operating for 3 months until this happened from one day to the next).
We were referred to the email address de-vat-number-appeals(at)amazon.de
Is there anyone working that department? Not ONE reply in over a week.
You'd think there would be a little more urgency given that our account has been deactivated (Amazon holds our money and no incoming sales since deactivation).
Extremely disappointed in the utter lack of care from Amazon.
Germany account deactivated - no one replies from email de-vat-number-appeals@amazon.de
Our Germany account was deactivated and I finally found out through support that it's because of an address / legal name mismatch (which is strange, since our account was fine and operating for 3 months until this happened from one day to the next).
We were referred to the email address de-vat-number-appeals(at)amazon.de
Is there anyone working that department? Not ONE reply in over a week.
You'd think there would be a little more urgency given that our account has been deactivated (Amazon holds our money and no incoming sales since deactivation).
Extremely disappointed in the utter lack of care from Amazon.
0 Antworten
Emma_Amazon
Hello @Seller_AhQWOv6A2CNaO,
as I can see, you already created another thread about this topic. Please only create one thread per question. Your account has already been reactivated and I am closing this thread now as duplicate.
Best,
Emma
