I was told my account is in "staging" even though I re-started a previous account and added new items
I opened my account around 10 years ago and never had any problems. It was a great way to sell used books. Now, after some years of inactivity, I re-started by adding a couple of new titles. After doing a search, I found my store does not show up in search results. I contacted support and they told me my account is in "staging" and that that reply would "answer my questions." I don't even know what staging is, and when I look at my account it says the status is "healthy." Did I just waste all my time?? Will this account be in "staging" forever?? Why is Amazon doing this and why are they giving me the runaround?
I was told my account is in "staging" even though I re-started a previous account and added new items
I opened my account around 10 years ago and never had any problems. It was a great way to sell used books. Now, after some years of inactivity, I re-started by adding a couple of new titles. After doing a search, I found my store does not show up in search results. I contacted support and they told me my account is in "staging" and that that reply would "answer my questions." I don't even know what staging is, and when I look at my account it says the status is "healthy." Did I just waste all my time?? Will this account be in "staging" forever?? Why is Amazon doing this and why are they giving me the runaround?
0 Antworten
Seller_4zBzdtgCyS9EI
after inactivity you will need to re-verify your account. Check your account health and see if anything shows up with red flags
Roberto_Amazon
Hello! @Seller_X2FV8SUkcTgA4
Thank you for using the Forums. As mentioned by @Seller_4zBzdtgCyS9EI, after a certain period of inactivity your account will be placed under a "staging" status, which requires re-verification of your identity by providing the requested documents, you can follow the reactivation process under the Account Overview in Seller central:
Global seller identity verification
Thank you for your understanding,
Roberto
