USPS recycling and reusing tracking numbers
Not sure if it's just my luck but for 2 orders, seems USPS labels purchased through Amazon have been recycled for items (not mine) that were delivered some time ago in the recent past. Going to assume I'm out of luck on getting a refund because they show as delivered by USPS.
Happy Monday... :(
USPS recycling and reusing tracking numbers
Not sure if it's just my luck but for 2 orders, seems USPS labels purchased through Amazon have been recycled for items (not mine) that were delivered some time ago in the recent past. Going to assume I'm out of luck on getting a refund because they show as delivered by USPS.
Happy Monday... :(
223 Antworten
Seller_UAZKffA7vpwUC
193 of our Feb 24 shipped packages had used tracking #s. 99% show delivered in Dec and 1% show delivered in Jan.
Seller_mP8cPFNXOoySV
We are experiencing the same. Essentially all orders shipped on Monday, 2-24-2025 via USPS Ground Advantage (<1lb) using Amazon Shipping Services reflect a 'recycled' Amazon assigned USPS trackingID. These 'recycled' USPS tracking IDs reflect within USPS tracking system as packages shipped/delivered in December 2024.
We have 56 of 67 orders from yesterday's shipping (Monday, 2-24-2025) experiencing this - i.e. Amazon provided USPS trackingID assigned through Amazon Buy Shipping Services displaying 'recycled' tracking information from December 2024 within USPS.
Moderator attention/input would be greatly appreciated.
@Nano_Amazon
@Dominic_Amazon
@Cade_Amazon
@Jameson_Amazon
@Manny_Amazon
@Micah_Amazon
@Danny_Amazon
@Cooper_Amazon
Seller_UAZKffA7vpwUC
It's actually still happening today with ALL USPS Ground Advantage labels.
It would be great if we can get some kind of update.
Case ID 17287150771
Thank you!
@Nano_Amazon@Dominic_Amazon@Cade_Amazon@Jameson_Amazon@Manny_Amazon@Micah_Amazon@Danny_Amazon@Cooper_Amazon
Seller_Qo98nmOfZGLoF
Same issue! what are we doing?!
KJ_Amazon
Hello Sellers. Thank you for reporting this issue with tracking numbers.
I shared this and related threads for review. It would help if you could share any Support Case IDs you have filed with specific order/tracking details, as well as if you have seen this for any carrier besides USPS.
KJ_Amazon
Seller_vENajOcdJ9HWk
Hi KJ,
We do our shipping through Veeqo. I ran into this problem last Tuesday and opened a case with Veeqo. The problem went away on Wednesday, and Veeqo closed the case. But it returned yesterday and this morning. Veeqo has lots of order numbers and screenshots from me.
I have only seen it happening with USPS, and only with labels created in Veeqo/Amazon. Labels created in eBay don't seem to have a problem.
For the sellers that are freaking out, all (or almost all) of the orders we shipped last Tuesday were delivered, sans tracking information. If you explain the situation to your customers and ask them to be patient, they'll probably be delivered.
KJ_Amazon
Thanks for sharing those details. We share info and updates with our Veeqo partner team.
For the other sellers reporting this 'Tracking Number' issue: do you also use Veeqo multichannel shipping software, or do you buy shipping directly in Buy Shipping?
KJ_Amazon
Seller_I8C35sGyzmuGe
Yes, we also use Veeqo. But this is happening on Veeqo as well as if the label is bought directly on Amazon. Our case ID: 17277922201
Seller_uuiUJi7rf0fpY
We use Buy Shipping through 3rd Party Teapplix. We have not opened a case as of yet. As others have stated the tracking shows on the order page in Amazon is updating correctly, but the tracking on USPS site shows tracking info from December. Here are a couple of our order numbers of the over 100 this happened to:
113-3924385-6476209
113-7557486-1077828
113-5596027-3871421
Thanks!
Seller_VYp6pc9C2mf1p
Yes we use Veeqo shipping software, and it is happening with the labels purchased through there. We have hundreds of labels that have used recycled tracking numbers.
Seller_mP8cPFNXOoySV
We buy shipping directly in Buy Shipping. Attached images are a reflective example of 57+ instances over the last two days (2-24-2025 & 2-25-2025)
Seller_uISnKMuSmxLVi
Just noticed that as well. Is there a mod who can check to see if there is a tracking glitch in the system. I checked 2 items and they showed delivered, but they had not even arrived at the post office.
Let us know!
Seller_4ca7ViZ3dt1nB
The packages might actually be traveling correctly through the USPS system, but I don't think the Amazon tracking is actually showing correctly. My packages are 'arriving at the carrier facility' and 'departed carrier facility' way more than would reflect any actual travel... and none of those facilities are identified by location.
Seller_4ca7ViZ3dt1nB
More nonsense:
Veeqo still shows that if I purchase a label that it will be OTDR and INR protected using USPS Ground advantage... but if I want to purchase that label directly from "buy shipping" the order page says that it has used USPS Ground Advantage for my Delivery Promise, but instead of seeing OTDR and INR protected in Buy Shipping, it says "risk of late delivery" and no protection if I choose Ground Advantage. Only the much more expensive DHL and UPS options show the protection icons. And this is for an address close enough to me that I could be at in 24 minutes tops...
I don't even know what service to use, and I don't trust either of them at this point.
ETA: I shipped the local package in Veeqo and got a seemingly unused tracking number, and my ODTR and INR protections are reflected on the Amazon Order Page. YMMV
Seller_4HsL3GZbyDLea
Same here.. I thought it was just me.
Seller_pAqkHLGGFCun1
I just lost a A-to-Z claim because of the recycled trackign number this week. There isn;t a case ID attached to this issue, what information would I need to submit to have this looked at?
