application status not approved but receive aproval email
I am doing MPL in the US market. I found 5665 errors when I submitted my brand for approval. I opened a case again submitted pics and provided all documents. today I received an email from Amazon that your brand has been Approved, You can list the product but on Seller Central, I did not find my application status approved. It is still pending, when I create a listing Amazon does not allow it. what should I do right now????
application status not approved but receive aproval email
I am doing MPL in the US market. I found 5665 errors when I submitted my brand for approval. I opened a case again submitted pics and provided all documents. today I received an email from Amazon that your brand has been Approved, You can list the product but on Seller Central, I did not find my application status approved. It is still pending, when I create a listing Amazon does not allow it. what should I do right now????
0 Antworten
Dougal_Amazon
Hello @Seller_iuSZWrNQELKgf,
My name is Dougal from the Community Manager Team. Apologies for the delay in my response as I was out of the office and just returning this week. I would be happy to take a look at this for you. Please, can you provide the case ID so that I can take a look at what is going on.
Best, Dougal