Not Receiving OTP on number Because of Country restrictions
Urgent Help Required!
Not receiving OTP on PK number which is attached to Amazon account.
When I try to login in account Amazon is asking password reset required. Picture is attached.
However, I am receiving an OTP on email but not phone number Because due to country restrictions. Picture is attached.
Amazon support is not understanding they are saying create a new account. This is impossible to create a new account
I have opened multiple cases but not receiving a response.
Case IDs
9317280352
9323057732
9325774792
I have asked the to provide the link where we can submit our government issued documents.
It is a system error.
We have multiple pending refunds and we have to refund those customers avoid a to z guarantee claim and seller offer suspensions.
Please amazon support help us to figure out this issue.
Not Receiving OTP on number Because of Country restrictions
Urgent Help Required!
Not receiving OTP on PK number which is attached to Amazon account.
When I try to login in account Amazon is asking password reset required. Picture is attached.
However, I am receiving an OTP on email but not phone number Because due to country restrictions. Picture is attached.
Amazon support is not understanding they are saying create a new account. This is impossible to create a new account
I have opened multiple cases but not receiving a response.
Case IDs
9317280352
9323057732
9325774792
I have asked the to provide the link where we can submit our government issued documents.
It is a system error.
We have multiple pending refunds and we have to refund those customers avoid a to z guarantee claim and seller offer suspensions.
Please amazon support help us to figure out this issue.
0 Antworten
Seller_ZVAz3d5lZuGid
..they are saying create a new account.
I wish SS would stop telling sellers to create new account - that is so wrong !!
Sorry though, cannot help with your problem.
Seller_Hac4kaUSqVKii
@Julia_Amzn
@Maja_Amazon
Please help us out. We have opened multiple Cases with Amazon.
When we try to login amazon asks us password reset require.
When I try to reset the password I am receiving the OTP on email but not on the phone number due to Country restrictions. Our number starts with +92 Code which is restricted.
We have authenticator app as well.
I have already shared the Case IDs as well that are generated through child access
