Can't Add Inventory! Please Help! Save and finish button not activating when pressing
I am trying to add my inventory in Amazon and the Save and Finish button isn't working. When my mouse hovers over the button it turns grey but when I press on it nothing happens. I have tried clearing cache on Safari & Chrome. All the correct fields are filled out.
I have tried adding these items on other browsers and even tried on the Amazon app but am still having the same issue. This has been happening for six days now. I have tried to contact Amazon support but the representative just said she hasn't heard anything about the issue. Can a mod please investigate? Or know what is going on? It has been extremely frustrating and I have been unable to get help
Can't Add Inventory! Please Help! Save and finish button not activating when pressing
I am trying to add my inventory in Amazon and the Save and Finish button isn't working. When my mouse hovers over the button it turns grey but when I press on it nothing happens. I have tried clearing cache on Safari & Chrome. All the correct fields are filled out.
I have tried adding these items on other browsers and even tried on the Amazon app but am still having the same issue. This has been happening for six days now. I have tried to contact Amazon support but the representative just said she hasn't heard anything about the issue. Can a mod please investigate? Or know what is going on? It has been extremely frustrating and I have been unable to get help
0 Antworten
Seller_XJ5fPXK82lIHl
@Blake_amazon @topher_amazon Please see post above about the save and finish button not working when I try to add my listings.
All correct fields are filled out, I have tried clearing cache. I have tried both Safari & Chrome as well as multiple devices and the Amazon app and the issue still persists. I haven't been able to add listings in 6 days.
Seller_FDDC0tfHSY1JC
I am going through the same thing.
Seller_XJ5fPXK82lIHl
@Bryce_Amazon Hi Bryce, can you help us with this issue of the "Save and Finish" button not activating when trying to add new listings.
I have cleared the cache on all my browsers and it hasn't fixed the issue. I have tried safari and Chrome on numerous devices, same issue. I have even tried two add products on the Amazon app still have issues there.
There are other people in this thread having the same issue too. Can you please investigate?
Seller_XJ5fPXK82lIHl
Looks like it started to work for me. I called seller support earlier and the rep I talked to said he helped someone else with the issue so it sounds like Amazon is finally aware
Danny_Amazon
Hey there @Seller_XJ5fPXK82lIHl- thanks for the heads up on this issue. I am glad it appears this may be resolving itself based on your most recent comment, but wanted to confirm our team has escalated this issue for assistance. I'll be sure to keep you apprised here on the thread with any developments I am made aware of.
In the meantime, are you continuing to see this button working?
Thanks for advising!
-Danny
