Business Customer Invoice
Hi, so I understand I am to send an invoice to a Business customer within 24 hours.
Is this 24 hour deadline - once the customer has paid for the product though, as I don’t see any details, clickable links whilst payment is still pending?
Just wanted to double check.
Thanks
Business Customer Invoice
Hi, so I understand I am to send an invoice to a Business customer within 24 hours.
Is this 24 hour deadline - once the customer has paid for the product though, as I don’t see any details, clickable links whilst payment is still pending?
Just wanted to double check.
Thanks
Seller_7VbclcPFFRTnc
Yes, they will have had to have paid as you cannot send an invoice if they’ve not yet paid
Although the actual metric measures it as 24 hours from despatch
I’ve never seen any posts stating that amazon send incorrect invoices
It would only be wrong if the seller has uploaded wrong details ie address or more likely the PTC code
6 Antworten
Seller_DROodOAYHftnc
Are you VAT registered ?
If not, are you not signed up to have them sent automatically ?
This can be done by declaring your VAT exempt status - click on second link.
It won’t do for any current ones (you’ll need to create your own), but will for all future purchases from Business Customers.
Amazon generated invoices (recommended)
Amazon can generate VAT invoices or receipts on your behalf at no cost and make them available for customers to download. VAT registered sellers can activate the VAT Calculation Service and benefit from automated invoice generation. Sellers exempt from VAT registration in both the EU and the UK can declare their VAT exemption status and benefit from automated receipt generation.
Seller_ORsZaXmEL5DxA
No not registered. Below the threshold. I’ve heard people have avoided the Amazon generated ones because of errors.
But to get back to the initial question:
Is this 24 hour deadline - once the customer has paid for the product though, as I don’t see any details, clickable links whilst payment is still pending?
Thanks
Seller_7VbclcPFFRTnc
Yes, they will have had to have paid as you cannot send an invoice if they’ve not yet paid
Although the actual metric measures it as 24 hours from despatch
I’ve never seen any posts stating that amazon send incorrect invoices
It would only be wrong if the seller has uploaded wrong details ie address or more likely the PTC code
Seller_ORsZaXmEL5DxA
Thanks. I read - on here I think, that they can often get the prices/charges wrong.
Thanks
Seller_7VbclcPFFRTnc
I’ve never seen that
It’s all computer generated so they will only put what you tell them to put
Seller_DROodOAYHftnc
Sorry, I realise I didn’t answer your original question !
However, as above, I have NEVER known anyone have a problem with the automatic invoicing, and it takes away any hassle and extra work.
I cannot see how they can get the prices/charges wrong as it will all be taken from the actual order., and with books being zero rated anyway there is no VAT to pay.
I have had lots of orders from Business Customers and never a problem with invoice.