Unable to charge
I open my USA account and add a charge method Mastercard like.
NOW when i open my account error is showing.
"""We are not able to charge your account. Assign a valid charge method to restore full access to your seller account. For more information, visit our Help Pages."""
My credit card is valid Amazon charge me 40$ my all details is correct but why this time happening when i try to manage my inventory i have 3 Registered countries US, Mexico and Canada. For
https://sellercentral.amazon.com/sw/AccountInfo/ChargeMethod/step/View
Is there anyone help me?
Unable to charge
I open my USA account and add a charge method Mastercard like.
NOW when i open my account error is showing.
"""We are not able to charge your account. Assign a valid charge method to restore full access to your seller account. For more information, visit our Help Pages."""
My credit card is valid Amazon charge me 40$ my all details is correct but why this time happening when i try to manage my inventory i have 3 Registered countries US, Mexico and Canada. For
https://sellercentral.amazon.com/sw/AccountInfo/ChargeMethod/step/View
Is there anyone help me?
2 Antworten
CR_Amazon
Hello there @Seller_VGU0n7c4u7jhl
My name is CR and wanted to hop in here to see if I could help out.
Is the card you used a valid credit card that will accept international charges and that has a valid billing address located in an eligible country. A debit card will sometimes work for initial account setup, but you will need to update to a credit card.
Can you confirm yours is a credit card and not debit card?
I'll hang tight here for your reply.
CR_Amazon
CR_Amazon
@Seller_VGU0n7c4u7jhl
CR here again. I had a quick second to peek into your account. In addition to updating your charge method, please also review your performance notifications. This is where all of your important messages will live and it is a good best practice to routinely check them.
I see you still have some additional verifications go go through and have a lot of unread notifications here that you will want to take a look at and action on.
Follow the link above to your performance notifications.
CR_Amazon
