The brand has been tampered with and the product has been deleted after being reported. I really need help
ASIN:B07FNKDGSS
GS1 UPC code:612658809968
Hijacker brand name -ZOKLU
my brand name -Waozshangu
Case Number -12608360841 12605936271 12604534321
USPTO registered -Yes
Uploaded “real world images” -yes
B07FNKDGSS, the correct brand for the product is: Waozshangu. We have already filed with Amazon, but it was maliciously tampered with today as: ZOKLU. Please immediately remove the abusive brand ZOKLU. And the hijacker also added ZOKLU in front of my product title, please delete it
I reported the violation information. But Amazon completely deleted the product. Please help me restore my product and remove the abusive brand ZOKLU
Notification after Amazon reports:
We are contacting you because an ASIN you are listing on has been reported for violating product detail page rules. We have removed the violating contribution from the ASIN detail page. The ASIN is still live. There are no further actions required at this time.
Why did this happen?
Product detail pages on Amazon.com must comply with product detail page rules that helps give customers a clear and consistent buying experience. Contributions to the detail page that violate those rules will be removed.
We’re here to help.
To learn more about this policy, search for “Product Detail Page Rules” in Seller Central Help.
Here are examples of your listings that did not follow our policies:
--------------------------------------------------
Detail Pages with Removed Contributions
--------------------------------------------------
ASIN: B07FNKDGSS
Attribute containing violating contribution: Brand name, item_name
Violating contribution: "ZOKLU" and "ZOKLU Wheel of Hecate Symbol Jewelry Glass Cabochon Key Necklace,Handmade Jewelry,Bridesmaid Jewelry Unique Jewelry,PU117"
We have removed the violating content above from the listing.
Please review your other listings in the Inventory section of Seller Central to make sure that they follow our policies (https://sellercentral.amazon.com/gp/help/201186860).
How do I suggest changes to the detail page?
You may suggest changes to the product detail page by following the steps below:
1. In the Inventory section of Seller Central, select Manage Inventory.
2. Search for the ASIN you would like to suggest changes for and click Edit.
3. Update the desired attribute with a suggested change in accordance with the product detail page rules.
4. Save and finish.
Amazon considers data from all available sources to display the best possible detail pages for our customers. Not all suggestions will be accepted and displayed on the detail page.
You can view your account performance (https://sellercentral.amazon.com/performance/dashboard?reftag=email_warn) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
The brand has been tampered with and the product has been deleted after being reported. I really need help
ASIN:B07FNKDGSS
GS1 UPC code:612658809968
Hijacker brand name -ZOKLU
my brand name -Waozshangu
Case Number -12608360841 12605936271 12604534321
USPTO registered -Yes
Uploaded “real world images” -yes
B07FNKDGSS, the correct brand for the product is: Waozshangu. We have already filed with Amazon, but it was maliciously tampered with today as: ZOKLU. Please immediately remove the abusive brand ZOKLU. And the hijacker also added ZOKLU in front of my product title, please delete it
I reported the violation information. But Amazon completely deleted the product. Please help me restore my product and remove the abusive brand ZOKLU
Notification after Amazon reports:
We are contacting you because an ASIN you are listing on has been reported for violating product detail page rules. We have removed the violating contribution from the ASIN detail page. The ASIN is still live. There are no further actions required at this time.
Why did this happen?
Product detail pages on Amazon.com must comply with product detail page rules that helps give customers a clear and consistent buying experience. Contributions to the detail page that violate those rules will be removed.
We’re here to help.
To learn more about this policy, search for “Product Detail Page Rules” in Seller Central Help.
Here are examples of your listings that did not follow our policies:
--------------------------------------------------
Detail Pages with Removed Contributions
--------------------------------------------------
ASIN: B07FNKDGSS
Attribute containing violating contribution: Brand name, item_name
Violating contribution: "ZOKLU" and "ZOKLU Wheel of Hecate Symbol Jewelry Glass Cabochon Key Necklace,Handmade Jewelry,Bridesmaid Jewelry Unique Jewelry,PU117"
We have removed the violating content above from the listing.
Please review your other listings in the Inventory section of Seller Central to make sure that they follow our policies (https://sellercentral.amazon.com/gp/help/201186860).
How do I suggest changes to the detail page?
You may suggest changes to the product detail page by following the steps below:
1. In the Inventory section of Seller Central, select Manage Inventory.
2. Search for the ASIN you would like to suggest changes for and click Edit.
3. Update the desired attribute with a suggested change in accordance with the product detail page rules.
4. Save and finish.
Amazon considers data from all available sources to display the best possible detail pages for our customers. Not all suggestions will be accepted and displayed on the detail page.
You can view your account performance (https://sellercentral.amazon.com/performance/dashboard?reftag=email_warn) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
42 Antworten
Sandy_Amazon
Hello @Seller_Tq4p8Qgb0auaV
This is Sandy you engaged with you here on another sellers discussion post.
When I check the ASIN it no longer seems active although the replies from Amazon states "The ASIN is still live." I also see that you are the Brand Owner of Waozshangu.
When you mentioned, you reported the violation, did you report via seller central, or from the Brand Registry report a violation tab?
I'm asking this because I will need to collect information from you around this ASIN that seems to be no longer Active in my view.
Regards,
Sandy
Seller_Tq4p8Qgb0auaV
@Sandy_Amazon
Yes, after my brand and title were tampered with,
I reported it on my Amazon account,
Then Amazon deleted my listing
Blake_Amazon
Hey @Seller_Tq4p8Qgb0auaV, I see that @Sandy_Amazonis helping you out here - you're in good hands with her, but if you have other questions, definitely come back and post them.
Seller_TiadkvybOy2ec
@Sandy_Amazon
ASIN:B01M4JYDQ4
GS1 UPC code:611447268276
Hijacker brand name -CAMAQUI
my brand name -Botewo0lbei
Case Number -13336665121 13336390391
USPTO registered -Yes
Uploaded “real world images” -yes
The correct brand for the product is Botewo0lbei. We have already filed with Amazon, but it was maliciously tampered with today as CAMAQUI. CAMAQUI tampered with the product brand through improper means. Please help restore my product brand