Seller support only gives assurance but no resolution.
I have pending cases including missing prime badge from listing. Every thing is fine with my account and from last 15 days i am getting assurance through call and mails that prime badge will be shown on my listing after 24 hours. But nothing happened. I have been waiting from so long. It is in disabled mode from amazon. I don't what is taking so much time to make it enable.
2. There is data miss match in easy ship late delivery report. I created a case after investigating the case seller support respond as if i have some different issue, i have to clarify again that no this is not the issue, they again ask for screenshot or proofs. Every time a new person respond to the case and have been asking screenshots from last 10 days. I am tired of providing screenshot but they are not seeing that, instead every day a new person ask it again.
I don't know what is the issue with amazon seller support. They are literally making me feel tired by asking me write again and again the same thing but not able to either understand my query or not able to resolve it.
Seller support only gives assurance but no resolution.
I have pending cases including missing prime badge from listing. Every thing is fine with my account and from last 15 days i am getting assurance through call and mails that prime badge will be shown on my listing after 24 hours. But nothing happened. I have been waiting from so long. It is in disabled mode from amazon. I don't what is taking so much time to make it enable.
2. There is data miss match in easy ship late delivery report. I created a case after investigating the case seller support respond as if i have some different issue, i have to clarify again that no this is not the issue, they again ask for screenshot or proofs. Every time a new person respond to the case and have been asking screenshots from last 10 days. I am tired of providing screenshot but they are not seeing that, instead every day a new person ask it again.
I don't know what is the issue with amazon seller support. They are literally making me feel tired by asking me write again and again the same thing but not able to either understand my query or not able to resolve it.
17 Antworten
Seller_7NAIbE62UU7Wy
Below screenshot simply showing that the Prime badge is disabled by amazon.
I received mail 2 months ago that it will get activated automatically when i ship all my pending orders on time. My prime eligibility is ok. I have called seller support several time and every time they assure me that they have forwarded the request and it will get enabled soon. But how soon ?
Seller_HD23fi8n2a4W2
case creation date : 19 February 2024 at 12:56:06 pm IST
id : 9528792362
they are still checking the issue i dont know what they checking 😆
Seller_UYuwN4zjInVNl
I have pending cases including missing prime badge from listing. Everything is fine with my account and for the last 15 days, I have been getting assurance through calls and emails that the prime badge will be shown on my listing after 24 hours. But nothing happened. I have been waiting for so long. It is in disabled mode from Amazon. I don't what is taking so much time to make it enable.
2. There is a data mismatch in the easy ship late delivery report. I created a case after investigating the case seller support responded as if I had some different issue, I had to clarify again that no this was not the issue, and they again asked for a screenshot or proof. Every time a new person responds to the case and has been asking screenshots from the last 10 days. I am tired of providing screenshots but they are not seeing that, instead every day a new person asks it again.
I don't know what is the issue with Amazon seller support. They are literally making me feel tired by asking me to write again and again the same thing but not able to either understand my query or not able to resolve it.
