Assistance Required with Account Suspension Due to Multiple Registrations
hello,I hope this message finds you well. I am writing to seek your guidance and assistance regarding an issue that has resulted in the suspension of my Amazon account for the Americas region. The situation stems from a misunderstanding during the initial registration process.
At the time of creating my Amazon seller account, my first attempt at registration was unsuccessful, which I mistakenly attributed to an error in the information provided. Consequently, I attempted to register again using the same set of information. Unfortunately, this led to the suspension of my account for the Americas region due to the creation of multiple accounts with overlapping details, which I now understand violates Amazon’s policy against operating multiple seller accounts.
Currently, my Amazon seller account for the European region is active and operating normally. However, I am concerned that the suspension of my Americas account might eventually affect my European account due to their association.
Upon contacting Amazon for assistance, I was advised to first activate the suspended account. However, I am worried that doing so might be construed as operating multiple seller accounts, further violating Amazon’s policy.
I am reaching out to request your guidance on how best to resolve this situation without compromising my standing with Amazon or violating any policies. My primary goal is to ensure the continuity and compliance of my business on Amazon, particularly in the European region, while resolving the suspension of my Americas account in a manner that aligns with Amazon’s policies and recommendations.
Could you please advise on the appropriate steps I should take to address this issue? Your assistance and guidance in navigating this situation would be greatly appreciated.
Thank you for your time and consideration.
Assistance Required with Account Suspension Due to Multiple Registrations
hello,I hope this message finds you well. I am writing to seek your guidance and assistance regarding an issue that has resulted in the suspension of my Amazon account for the Americas region. The situation stems from a misunderstanding during the initial registration process.
At the time of creating my Amazon seller account, my first attempt at registration was unsuccessful, which I mistakenly attributed to an error in the information provided. Consequently, I attempted to register again using the same set of information. Unfortunately, this led to the suspension of my account for the Americas region due to the creation of multiple accounts with overlapping details, which I now understand violates Amazon’s policy against operating multiple seller accounts.
Currently, my Amazon seller account for the European region is active and operating normally. However, I am concerned that the suspension of my Americas account might eventually affect my European account due to their association.
Upon contacting Amazon for assistance, I was advised to first activate the suspended account. However, I am worried that doing so might be construed as operating multiple seller accounts, further violating Amazon’s policy.
I am reaching out to request your guidance on how best to resolve this situation without compromising my standing with Amazon or violating any policies. My primary goal is to ensure the continuity and compliance of my business on Amazon, particularly in the European region, while resolving the suspension of my Americas account in a manner that aligns with Amazon’s policies and recommendations.
Could you please advise on the appropriate steps I should take to address this issue? Your assistance and guidance in navigating this situation would be greatly appreciated.
Thank you for your time and consideration.
5 Antworten
Simon_Amazon
Hello @Seller_z2pf5aYRFbcp2,
Here Simon from Amazon, happy to help.
In order to avoid having consequences on your selling privileges, you will need to reactivate your North America account. If you don't intend to operate in those marketplaces you can then proceed with the closure of the account by following the steps in Close your seller account.
I'm also attaching a couple of resources that might be useful for you:
- Understanding Multiple Account Policy
- Addressing Multiple Account Policy Violations
Hope this helps.
Best,
Simon
Seller_z2pf5aYRFbcp2
Dear Amazon Team,
Greetings!
Recently, my Amazon account for the Americas marketplace was suspended due to a linked account issue. While I have tried to understand and resolve the specific reasons behind this, I contemplated that the problem might be irremediable and hence decided to attempt to close my account. Unfortunately, during the account closure process, I encountered a hurdle. Each time I click on “Close Account,” instead of guiding me through the closure process, the system prompts me to activate my account – which is certainly not the solution I was looking for.
After several attempts, the situation remains unchanged, leaving me confused and helpless. This has led me to wonder whether there is no other way to close the account.
I am sincerely hoping for guidance from your team. Could you please provide specific instructions or solutions for my situation? If additional information is required or further steps need to be taken, kindly guide me on how to proceed.
Thank you for taking the time to read this message amidst your busy schedule. I earnestly hope to receive a prompt response and resolve the issues at hand. I apologize for any inconvenience this may have caused your team, and I also hope that we can find a solution together.
Looking forward to your reply.
Assistance Required with Account Suspension Due to Multiple Registrations
hello,I hope this message finds you well. I am writing to seek your guidance and assistance regarding an issue that has resulted in the suspension of my Amazon account for the Americas region. The situation stems from a misunderstanding during the initial registration process.
At the time of creating my Amazon seller account, my first attempt at registration was unsuccessful, which I mistakenly attributed to an error in the information provided. Consequently, I attempted to register again using the same set of information. Unfortunately, this led to the suspension of my account for the Americas region due to the creation of multiple accounts with overlapping details, which I now understand violates Amazon’s policy against operating multiple seller accounts.
Currently, my Amazon seller account for the European region is active and operating normally. However, I am concerned that the suspension of my Americas account might eventually affect my European account due to their association.
Upon contacting Amazon for assistance, I was advised to first activate the suspended account. However, I am worried that doing so might be construed as operating multiple seller accounts, further violating Amazon’s policy.
I am reaching out to request your guidance on how best to resolve this situation without compromising my standing with Amazon or violating any policies. My primary goal is to ensure the continuity and compliance of my business on Amazon, particularly in the European region, while resolving the suspension of my Americas account in a manner that aligns with Amazon’s policies and recommendations.
Could you please advise on the appropriate steps I should take to address this issue? Your assistance and guidance in navigating this situation would be greatly appreciated.
Thank you for your time and consideration.
Assistance Required with Account Suspension Due to Multiple Registrations
hello,I hope this message finds you well. I am writing to seek your guidance and assistance regarding an issue that has resulted in the suspension of my Amazon account for the Americas region. The situation stems from a misunderstanding during the initial registration process.
At the time of creating my Amazon seller account, my first attempt at registration was unsuccessful, which I mistakenly attributed to an error in the information provided. Consequently, I attempted to register again using the same set of information. Unfortunately, this led to the suspension of my account for the Americas region due to the creation of multiple accounts with overlapping details, which I now understand violates Amazon’s policy against operating multiple seller accounts.
Currently, my Amazon seller account for the European region is active and operating normally. However, I am concerned that the suspension of my Americas account might eventually affect my European account due to their association.
Upon contacting Amazon for assistance, I was advised to first activate the suspended account. However, I am worried that doing so might be construed as operating multiple seller accounts, further violating Amazon’s policy.
I am reaching out to request your guidance on how best to resolve this situation without compromising my standing with Amazon or violating any policies. My primary goal is to ensure the continuity and compliance of my business on Amazon, particularly in the European region, while resolving the suspension of my Americas account in a manner that aligns with Amazon’s policies and recommendations.
Could you please advise on the appropriate steps I should take to address this issue? Your assistance and guidance in navigating this situation would be greatly appreciated.
Thank you for your time and consideration.
Assistance Required with Account Suspension Due to Multiple Registrations
hello,I hope this message finds you well. I am writing to seek your guidance and assistance regarding an issue that has resulted in the suspension of my Amazon account for the Americas region. The situation stems from a misunderstanding during the initial registration process.
At the time of creating my Amazon seller account, my first attempt at registration was unsuccessful, which I mistakenly attributed to an error in the information provided. Consequently, I attempted to register again using the same set of information. Unfortunately, this led to the suspension of my account for the Americas region due to the creation of multiple accounts with overlapping details, which I now understand violates Amazon’s policy against operating multiple seller accounts.
Currently, my Amazon seller account for the European region is active and operating normally. However, I am concerned that the suspension of my Americas account might eventually affect my European account due to their association.
Upon contacting Amazon for assistance, I was advised to first activate the suspended account. However, I am worried that doing so might be construed as operating multiple seller accounts, further violating Amazon’s policy.
I am reaching out to request your guidance on how best to resolve this situation without compromising my standing with Amazon or violating any policies. My primary goal is to ensure the continuity and compliance of my business on Amazon, particularly in the European region, while resolving the suspension of my Americas account in a manner that aligns with Amazon’s policies and recommendations.
Could you please advise on the appropriate steps I should take to address this issue? Your assistance and guidance in navigating this situation would be greatly appreciated.
Thank you for your time and consideration.
5 Antworten
5 Antworten
Simon_Amazon
Hello @Seller_z2pf5aYRFbcp2,
Here Simon from Amazon, happy to help.
In order to avoid having consequences on your selling privileges, you will need to reactivate your North America account. If you don't intend to operate in those marketplaces you can then proceed with the closure of the account by following the steps in Close your seller account.
I'm also attaching a couple of resources that might be useful for you:
- Understanding Multiple Account Policy
- Addressing Multiple Account Policy Violations
Hope this helps.
Best,
Simon
Seller_z2pf5aYRFbcp2
Dear Amazon Team,
Greetings!
Recently, my Amazon account for the Americas marketplace was suspended due to a linked account issue. While I have tried to understand and resolve the specific reasons behind this, I contemplated that the problem might be irremediable and hence decided to attempt to close my account. Unfortunately, during the account closure process, I encountered a hurdle. Each time I click on “Close Account,” instead of guiding me through the closure process, the system prompts me to activate my account – which is certainly not the solution I was looking for.
After several attempts, the situation remains unchanged, leaving me confused and helpless. This has led me to wonder whether there is no other way to close the account.
I am sincerely hoping for guidance from your team. Could you please provide specific instructions or solutions for my situation? If additional information is required or further steps need to be taken, kindly guide me on how to proceed.
Thank you for taking the time to read this message amidst your busy schedule. I earnestly hope to receive a prompt response and resolve the issues at hand. I apologize for any inconvenience this may have caused your team, and I also hope that we can find a solution together.
Looking forward to your reply.
Simon_Amazon
Hello @Seller_z2pf5aYRFbcp2,
Here Simon from Amazon, happy to help.
In order to avoid having consequences on your selling privileges, you will need to reactivate your North America account. If you don't intend to operate in those marketplaces you can then proceed with the closure of the account by following the steps in Close your seller account.
I'm also attaching a couple of resources that might be useful for you:
- Understanding Multiple Account Policy
- Addressing Multiple Account Policy Violations
Hope this helps.
Best,
Simon
Simon_Amazon
Hello @Seller_z2pf5aYRFbcp2,
Here Simon from Amazon, happy to help.
In order to avoid having consequences on your selling privileges, you will need to reactivate your North America account. If you don't intend to operate in those marketplaces you can then proceed with the closure of the account by following the steps in Close your seller account.
I'm also attaching a couple of resources that might be useful for you:
- Understanding Multiple Account Policy
- Addressing Multiple Account Policy Violations
Hope this helps.
Best,
Simon
Seller_z2pf5aYRFbcp2
Dear Amazon Team,
Greetings!
Recently, my Amazon account for the Americas marketplace was suspended due to a linked account issue. While I have tried to understand and resolve the specific reasons behind this, I contemplated that the problem might be irremediable and hence decided to attempt to close my account. Unfortunately, during the account closure process, I encountered a hurdle. Each time I click on “Close Account,” instead of guiding me through the closure process, the system prompts me to activate my account – which is certainly not the solution I was looking for.
After several attempts, the situation remains unchanged, leaving me confused and helpless. This has led me to wonder whether there is no other way to close the account.
I am sincerely hoping for guidance from your team. Could you please provide specific instructions or solutions for my situation? If additional information is required or further steps need to be taken, kindly guide me on how to proceed.
Thank you for taking the time to read this message amidst your busy schedule. I earnestly hope to receive a prompt response and resolve the issues at hand. I apologize for any inconvenience this may have caused your team, and I also hope that we can find a solution together.
Looking forward to your reply.
Seller_z2pf5aYRFbcp2
Dear Amazon Team,
Greetings!
Recently, my Amazon account for the Americas marketplace was suspended due to a linked account issue. While I have tried to understand and resolve the specific reasons behind this, I contemplated that the problem might be irremediable and hence decided to attempt to close my account. Unfortunately, during the account closure process, I encountered a hurdle. Each time I click on “Close Account,” instead of guiding me through the closure process, the system prompts me to activate my account – which is certainly not the solution I was looking for.
After several attempts, the situation remains unchanged, leaving me confused and helpless. This has led me to wonder whether there is no other way to close the account.
I am sincerely hoping for guidance from your team. Could you please provide specific instructions or solutions for my situation? If additional information is required or further steps need to be taken, kindly guide me on how to proceed.
Thank you for taking the time to read this message amidst your busy schedule. I earnestly hope to receive a prompt response and resolve the issues at hand. I apologize for any inconvenience this may have caused your team, and I also hope that we can find a solution together.
Looking forward to your reply.
