Specific Steps to REmove Hijacker from listing
Can someone tell me the specific steps I need to take under brand registry to remove a chinese hijacker form our listing? It is an asin that is due to be promoted for prime day :(
Specific Steps to REmove Hijacker from listing
Can someone tell me the specific steps I need to take under brand registry to remove a chinese hijacker form our listing? It is an asin that is due to be promoted for prime day :(
2 Antworten
Seller_aV1Bh32hE0KND
Here is the help page →Intellectual Property for Rights Owners, with instructions on how to file an IP Violation.
Your other option, which I recommend, is to do a Test-Buy.
Use this route ➛ Report a Violation - Brand Registry
Include the following info: 🡣
- The store or business name of the seller you are reporting
- The ASIN or ISBN of the item’s detail page and the Product Title
- The Order # (found under 'Your Orders' Amazon.com)
- The marketplaces for which the violation has occurred
- A concise explanation of the violation based on the policy* along with a brief description of what's wrong with the item/ how it differs from the listing description. Use the term "not as described"
- Supporting documentation (for example, order IDs, packing slip, images)
*Policy violations are the result of a seller violating the activities listed under the Product detail page rules, Condition guidelines, and Prohibited seller activities and actions. Use these as a guideline and correct wording for (Step 5).
After you receive the order, take clear photos of the item you received (Amazon will compare them against the listing) and a photo of the shipping label attached to the package and submit them with your case.
. 7. Open a return; select the reason "wrong item sent;" do not leave feedback for the seller
Keep us posted.
Jim_Amazon
@Seller_sFmjpoQ8knrS0
Wow, it looks like @Medic gave you all the information you need! Thank you!
Here is the help page →Intellectual Property for Rights Owners, with instructions on how to file an IP Violation.
As you go through this, please let me know if you encounter any issues or need any further assistance.
Jim