How do we access the UPS shipment sent thru Amazon?
Shipment ID: FBA17Q2PZ33D (2 Envio FBA STA (02/05/2024 23:56)-GYR2 was sent to Amazon since February 5th and there's no way to submit a claim to UPS because all we get from the tracking number (1ZR844X40376496990) is that the label was created. We have a drop off Package Receipt as proof. We would really appreciate all the advice and/or help on how to go about recovering our lost merchandise.
How do we access the UPS shipment sent thru Amazon?
Shipment ID: FBA17Q2PZ33D (2 Envio FBA STA (02/05/2024 23:56)-GYR2 was sent to Amazon since February 5th and there's no way to submit a claim to UPS because all we get from the tracking number (1ZR844X40376496990) is that the label was created. We have a drop off Package Receipt as proof. We would really appreciate all the advice and/or help on how to go about recovering our lost merchandise.
3 Antworten
Jameson_Amazon
Hi @Seller_1YaH4uOuGrDtq,
Thank you for reaching out about this and for your patience here!
I'm just coming across this thread and wanted to check in with you, has there been any updates with this shipment since posting?
If you still need assistance with this, I'd recommend opening a case with Seller Support so that team can take a further look into your shipment. Once you open that case, please send me the case ID and I'd be happy to monitor the correspondence and provide additional assistance if needed!
Thanks again,
Jameson
