Amazon selling items that are in transit
I have some items in transit, been delivered 12th of December by palletonline with POD but been in transit ever since (presumed lost)
In the meantime amazon have been selling these in transit products and advertising them as Free prime delivery but 'temporarily out of stock' so I have around 40 open orders but assuming these are lost, what will happen with all these orders that won't be fulfilled if amazon doesn't find my shipment?
Amazon selling items that are in transit
I have some items in transit, been delivered 12th of December by palletonline with POD but been in transit ever since (presumed lost)
In the meantime amazon have been selling these in transit products and advertising them as Free prime delivery but 'temporarily out of stock' so I have around 40 open orders but assuming these are lost, what will happen with all these orders that won't be fulfilled if amazon doesn't find my shipment?
3 Antworten
Seller_d8YGbIjNqwFxn
Amazon are likely to cancel them at some point. Alternatively the customer may cancel them if they get fed up with waiting.
As it is FBA there shouldn't be any penalties to you, it shouldn't impact your metrics in any way at all.
Ezra_Amazon
Hello @Seller_WdIEti6lm58mc
Thank you for your post, and a special thanks to @Seller_d8YGbIjNqwFxnfor the reply.
I wanted to provide you with some helpful resources regarding your concern:
Reconcile your shipment and Order cancellations
Take note of the sections on Automatic cancellation and What kind of cancellations negatively affect your Cancellation Rate metric?
If you have any further questions, reach out.
Regards, Ezra
