Amazon brand registry not letting me submit application
I own a brand that I have a trademark on 5 years ago I got cheated by someone who sold under this brand on Amazon cheated me 26k and sold my item with my brand now when I go to do the brand registry says I need the administrator to approve it but I own this trademark paid and waited for it what do I do Amazon customer service completely unhelpful can I sue Amazon or the guy or how do I get my brand to work?
Amazon brand registry not letting me submit application
I own a brand that I have a trademark on 5 years ago I got cheated by someone who sold under this brand on Amazon cheated me 26k and sold my item with my brand now when I go to do the brand registry says I need the administrator to approve it but I own this trademark paid and waited for it what do I do Amazon customer service completely unhelpful can I sue Amazon or the guy or how do I get my brand to work?
1 Antwort
Seller_i6S8knzW6zU6Z
Hi @Seller_mZJm8FiMxYtWd,
Sorry to hear about your situation. According to the Brand Registry FAQ (https://sellercentral.amazon.com/help/hub/reference/G7XU99JWVLB645MU), under the section "When trying to enroll my brand, I was notified that the trademark is already enrolled. What can I do?", there are two possible paths:
- During the Brand Registry application, you can share your contact information with the current Administrator. However, since you mentioned past issues with someone selling under your brand, they might not respond or cooperate if they're the current Administrator.
- If the Administrator is inactive (or doesn't respond), you should see a form link during the application process where you can submit an appeal. This link is only visible to eligible users, and as the trademark owner, you should qualify.
Since you're the legitimate trademark owner, make sure to have your trademark documentation ready to support your appeal.
Hope this helps!
Kind regards, Michael
