UPS Remote Area Surcharges and Prepaid Return Labels
Upvote / Downvote below: Is this content helpful? Be sure to comment with any specific questions you have related to this topic.
Sellers have asked about increased prepaid return label charges and why some returns have higher rates than the outbound shipments. The reason may be UPS Remote Area Surcharges. This post will explain these surcharges, how to check if you’re subject to them, and why they’re not new or (totally) bad.
UPS applies Area Surcharges to product return shipments going to "less accessible" ZIP codes, as determined by UPS. You can visit the UPS website and search for the "Area Surcharge ZIP Code Listing 2024" spreadsheet for the complete list. On December 28, 2023, these surcharges began to be applied to your account at the time of return label generation. If you’re an Amazon Fulfilled by Merchant seller and your return address ZIP code is on the spreadsheet, those surcharges are included in your UPS returns and may be why you noticed label charges going up.
Please note that these surcharges aren’t new. Before December 28, 2023, Area Surcharges were applied as carrier adjustments, usually two weeks after the package was shipped. And while shipping adjustment charges are not eligible for SAFE-T claims, these surcharges are now part of the label charge and are eligible for SAFE-T claims.
If you’re facing these surcharges and looking to avoid them, consider returnless refunds or if it’s possible to relocate your return location to a ‘non-remote’ area.
UPS Remote Area Surcharges and Prepaid Return Labels
Upvote / Downvote below: Is this content helpful? Be sure to comment with any specific questions you have related to this topic.
Sellers have asked about increased prepaid return label charges and why some returns have higher rates than the outbound shipments. The reason may be UPS Remote Area Surcharges. This post will explain these surcharges, how to check if you’re subject to them, and why they’re not new or (totally) bad.
UPS applies Area Surcharges to product return shipments going to "less accessible" ZIP codes, as determined by UPS. You can visit the UPS website and search for the "Area Surcharge ZIP Code Listing 2024" spreadsheet for the complete list. On December 28, 2023, these surcharges began to be applied to your account at the time of return label generation. If you’re an Amazon Fulfilled by Merchant seller and your return address ZIP code is on the spreadsheet, those surcharges are included in your UPS returns and may be why you noticed label charges going up.
Please note that these surcharges aren’t new. Before December 28, 2023, Area Surcharges were applied as carrier adjustments, usually two weeks after the package was shipped. And while shipping adjustment charges are not eligible for SAFE-T claims, these surcharges are now part of the label charge and are eligible for SAFE-T claims.
If you’re facing these surcharges and looking to avoid them, consider returnless refunds or if it’s possible to relocate your return location to a ‘non-remote’ area.
11 Antworten
Seller_AXC06kcsKI1qG
So why does Amazon use UPS for returns?
Why not switch to USPS Ground Advantage?
It's just a return, no MEGA rush.
And it gets refunded on first scan anyway so why force a higher shipping charge + Mysterious added charges from UPS when it's not necessary?
Seller_AXC06kcsKI1qG
You don't understand UPS adjustments. This has nothing to do with fuel.
It's all passed to the SELLER.
If they don't like and address or zip code = $18 additional fee.
blurry label = $18 fee
If the label is for different dimension of the box sellers incur all ranges of additional fees. And since the buyer can return it in whatever they choose it's practically always wrong.
Here's a few more
- Dimensional Weight
- Additional Handling
- Residential Surcharge
- Incorrect Weight
- Over Maximum Size
- Large Package Surcharges
So YES if packaged correctly with all the proper information with NO ERRORS then UPS rates are bit lower in some cases.
But buyers throw the return in any box they have lying around and slap a label on it.
They don't package orders like sellers do. So with all the additional fees the cost is MORE.
You were part of the Thread HERE
You really think it's just small surcharges?
I can add 100 other threads but it should not be necessary. Sellers that ship everyday for years KNOW UPS and their "additional fees"
