Variation Reviews not Merging Correctly
I was under the impression that if you merged two listing, as variations under a new Parent ASIN, that the reviews and sales data from each listing would also be merged.
I recently added a new variation to one of our best selling listings, but the new variation is showing as zero reviews. I reached out to seller support but they closed my listing saying "I understand that you would like to have all your reviews listed under one ASIN. However, we aren't able to move reviews from one ASIN to another"
Our variety pack now simply comes in either a bag or a box. I figured the box would appeal to someone looking for an easy giftable option, since all the scents are individually wrapped vs lumped together in the bag.
Does anyone have experience with this?
Variation Reviews not Merging Correctly
I was under the impression that if you merged two listing, as variations under a new Parent ASIN, that the reviews and sales data from each listing would also be merged.
I recently added a new variation to one of our best selling listings, but the new variation is showing as zero reviews. I reached out to seller support but they closed my listing saying "I understand that you would like to have all your reviews listed under one ASIN. However, we aren't able to move reviews from one ASIN to another"
Our variety pack now simply comes in either a bag or a box. I figured the box would appeal to someone looking for an easy giftable option, since all the scents are individually wrapped vs lumped together in the bag.
Does anyone have experience with this?
11 Antworten
Rose_Amazon
Hi @Dunizen,
Thanks for the post. Can you confirm the case idthat you opened with Seller Support.
Thanks in advance.
Rose_Amazon