How to update the administrator in our account?
Currently we our Amazon Seller account has an old employee as the administrator. How can we replace that person? We need access to the account in order to make changes. Please advise.
How to update the administrator in our account?
Currently we our Amazon Seller account has an old employee as the administrator. How can we replace that person? We need access to the account in order to make changes. Please advise.
1 Antwort
CR_Amazon
Hello there @Fiberbuilt_umbrellas
Are you the primary account holder? If the primary user has left they are the only one with access to grant other permissions. Please review this page for additional information, some of which is provided below:
Who is a primary or secondary user?
A primary user, also known as the account administrator, is the one who registers a new Seller Central account. The primary user will have access to every page and feature that their account type offers.
A secondary user is the one invited by the primary user, through the user permissions page. A primary user can grant certain permissions to a secondary user. A secondary user won't be able access the user permissions page unless a primary user makes them an administrator.
Note: A secondary user will become an administrator when a primary user or another administrator grants them View and edit permission through the user permissions page. The new administrator can then manage permissions for other secondary users.
CR_Amazon
