Hello,

I would like to register my brand on Amazon but I have received this error without any specific explanation. The case ID for my application is 16072098061.

First, I received this message even though I have no relation with the given contact info(he is not my attorney or correspondant.) Can you please show me where is his name found?

"We've provided a verification code to the public contact listed on the agency website where the trademark for PSYGLANCE is registered.

To receive the verification code, contact the trademark correspondent. Please do not, under any circumstance, contact the trademark office directly.

The verification code will confirm you are eligible to enroll PSYGLANCE in Brand Registry.

Trademark correspondent first name:

Trademark correspondent last name:

Reply to this case within 10 days with the verification code and case ID for this application. "

After I reached out to them to state that I have no information about this person and shared my actual attorney on file(can be found by USPTO trademark search database), my progress is cancelled and I have been rejected again with this explanation.

"We are unable to approve your application at this time due to the following reason:

The brand name [PSYGLANCE] in the Brand application you have applied and do not match with Mark name [QR-NOTE] in trademark record of USPTO with Trademark number [98419710]."

What is QR-NOTE? My brand name is the same. All the documents are the same. I really could not understand anything.

Please help me.

Thanks a lot

[Moderator Edit: Removed personal information]