I have recieved no payment for 6 months
I have been trying to get paid by Amazon for 6 months now. I cannot get any response. I have contacted everyone I can think of. It says I need to verify my account. I was paid 2 times at the same account and now when I started making money they have help about $40,000.00 from me. Is there anyone I can speak to?
I have recieved no payment for 6 months
I have been trying to get paid by Amazon for 6 months now. I cannot get any response. I have contacted everyone I can think of. It says I need to verify my account. I was paid 2 times at the same account and now when I started making money they have help about $40,000.00 from me. Is there anyone I can speak to?
5 Antworten
Seller_rI7BZIczK8iAC
Go to your "Account Health" page and the "Notifications" page and look what the system is asking for. If you have to verify your account you have to do this first. Without that you won't get any payment.
Emet_Amazon
Hello @Seller_LPWNxXMvzCcJQ,
Thank you for posting your concerns with your account and hold on funds.
I understand that there is a large amount of funds on hold due to this situation, so I am able to best assist you through this I will need more information on exactly what occurred. As mentioned by @Seller_OvL8C4BJWiuS9, is your account active? If an account is deactivated for any reason, funds are typically held for 60-days and email would need to be sent to the appropriate teams for further review of funds. You can read more on this and find the related email in our funds withholding policy page.
Surrounding if your account was deactivated, please share the performance notification. This information will help in providing additional guidance or necessary steps to appeal or dispute the situation.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_LPWNxXMvzCcJQ,
I do appreciate you following up on the situation.
Although you mentioned having already uploaded a bank statement and completed ID verification, I am still unable to determine why the store was originally deactivated. As originally requested, can you please share more information behind your situation, this can be done with the original deactivation notice, related case ID's or simply a more detailed explanation.
Understanding the exact situation will help me in not only assessing your situation but providing any necessary guidance moving forward. I look forward to any additional information you can share.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
