+ shipping fee
Recently there is a shipping fee added to all of my cross-border listings (stored in the UK)on top of the selling. I never set up this fee, and it isn't being charged to the customer either. The problem is that it's confusing my repricing app, which uses Amazon's API. The API indicates that there's a shipping fee, so my app matches other offers minus the shipping fee. For example, if the current Buy Box offer is 24.99, my app returns 21 because of the 3.99 shipping fee. I've contacted Amazon but haven't gotten a solution. If anyone can help me remove this unwanted shipping fee, it would be a big help.
+ shipping fee
Recently there is a shipping fee added to all of my cross-border listings (stored in the UK)on top of the selling. I never set up this fee, and it isn't being charged to the customer either. The problem is that it's confusing my repricing app, which uses Amazon's API. The API indicates that there's a shipping fee, so my app matches other offers minus the shipping fee. For example, if the current Buy Box offer is 24.99, my app returns 21 because of the 3.99 shipping fee. I've contacted Amazon but haven't gotten a solution. If anyone can help me remove this unwanted shipping fee, it would be a big help.
1 Antwort
Jona_Amazon
Hi @Seller_CbzxItCXdYU8k,
as you have been in contact with Amazon already, could you share the Case ID with me? Did you receive any updates on the case by now?
Best,
Jona
