Enabling Customer Refunds & Returns for FBA Listings
We keep getting 1-star reviews stating that Amazon FBA damaged the customers order and there are no refunds or returns. How do we turn this on so we allow refunds and returns? If a customer receives a damaged FBA item, it should automatically allow refunds/returns but clearly they are not able to. It's starting to get bad and Amazon won't do anything about these 100% FBA responsible negative reviews.
Enabling Customer Refunds & Returns for FBA Listings
We keep getting 1-star reviews stating that Amazon FBA damaged the customers order and there are no refunds or returns. How do we turn this on so we allow refunds and returns? If a customer receives a damaged FBA item, it should automatically allow refunds/returns but clearly they are not able to. It's starting to get bad and Amazon won't do anything about these 100% FBA responsible negative reviews.
1 Antwort
Quincy_Amazon
Hello @Seller_lDD0jLSfQL7QI
Thank you for posting to the Forums.
We are closing this thread. Please only create a single thread per question. Creating multiple threads for the same question causes confusion and disruption to the forums, potentially taking longer for you to get the answer you are seeking. I have responded to your inquiry in the thread you started here.
Regards,
Quincy_Amazon
