Deactivated due to lack of UK VAT number
This morning my Amazon UK account showed up as deactivated for lack of a UK VAT number. We are located in Europe and do not have any products in the UK warehouses. Legally we are not required to have a UK VAT number.
As it is deactivated I cannot open tickets or check with the FBA team to see if there is any product in their warehouses, and communication with support is quite poor.
Does anyone have any idea how to proceed, without having to register VAT in UK?
Deactivated due to lack of UK VAT number
This morning my Amazon UK account showed up as deactivated for lack of a UK VAT number. We are located in Europe and do not have any products in the UK warehouses. Legally we are not required to have a UK VAT number.
As it is deactivated I cannot open tickets or check with the FBA team to see if there is any product in their warehouses, and communication with support is quite poor.
Does anyone have any idea how to proceed, without having to register VAT in UK?
14 Antworten
Seller_7VbclcPFFRTnc
If fba , check your inventory reports for stock in uk warehouses such as returns incorrectly sent here
Seller_EHYOwAkoZV3Hb
When sending from UK to EU and where applicable (below a certain order value I believe), Amazon manages vat using the “Market Facilitator” method. I have no idea if this is what happens from EU to UK.
Maybe this is not happening for you leaving you exposed to having to pay vat separately?
Just an idea.
Seller_RyBiR05Djvp7V
Hello @replica3d,
This is Amelia from Amazon to assist you.
Based on the post above, we understand that you have concerns related your account being deactivated due to VAT Compliance.
To know more about VAT, please check our VAT knowledge centre here
For more detailed understanding of the issue, we request you to kindly provide us the snapshot/screenshot of the email received in your seller central performance notification about account deactivation, so that we can guide you better.
The forums community and I are here to support you. Do reach out if you need any further assistance.
Regards,
Amelia.
Seller_u1AdBEcsHujAa
Hello @replica3d,
I’m Kavi from Amazon, here to assist you.
Thank you for writing to the Seller Forums Community.
From your post, we understand that you need help with Account Reactivation.
All Sellers on Amazon Stores are required to meet the compliance requirements stipulated by the law. VAT registration requirements vary from region to region in Europe, and you need to submit a valid VAT number in a timely manner on the Stores where the VAT obligation is generated, and make sure that the VAT number you submitted complies with the business registration name on the Seller Central. At the same time, please keep in mind your account number and password (if applicable) registered on the HMRC website to ensure that you can manage it yourself and view relevant tax materials timely.
We would request you to kindly follow this link.
It will help you understand the requirements of being tax compliant across EU and UK.
For more help, please contact Account health team by utilizing “Call me now” within your Account Health.
Based on the screenshot, if you believe your account been deactivated in error, you can email vat-number-appeals@amazon.com with a detailed explanation about the error.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Best Regards,
Kavi
