what is amazon asking for in this section 3 email? all customer orders for the asin?
I got the following after my section 3 video interview, I cannot tell if the wording means they want me to provide all the order numbers and delivery confirmations for each and every unit sold under the asins or something else? I've sold all of these through fba, i do not have the tracking info for the orders, correct?
-- Supply chain documents such as invoices and receipts that include the item's description, quantities, supplier’s name, supplier phone number, supplier address, and website.
-- Order confirmation, order shipping, or fulfillment update documents for all the orders placed for the ASIN in question and its quantities.
what is amazon asking for in this section 3 email? all customer orders for the asin?
I got the following after my section 3 video interview, I cannot tell if the wording means they want me to provide all the order numbers and delivery confirmations for each and every unit sold under the asins or something else? I've sold all of these through fba, i do not have the tracking info for the orders, correct?
-- Supply chain documents such as invoices and receipts that include the item's description, quantities, supplier’s name, supplier phone number, supplier address, and website.
-- Order confirmation, order shipping, or fulfillment update documents for all the orders placed for the ASIN in question and its quantities.
1 Antwort
Atlas_Amazon
Hello @Seller_xgvest90Dwh0S
Thank you for the information provided regarding the recent messaging you received while attempting to complete verification. I understand the additional request has caused confusion over what needs to be provided, so I would like to provide some clarification.
-- Supply chain documents such as invoices and receipts that include the item's description, quantities, supplier’s name, supplier phone number, supplier address, and website.
-- Order confirmation, order shipping, or fulfillment update documents for all the orders placed for the ASIN in question and its quantities.
The documentation our team is going to be looking for is going to be specific to the ASINs that were previously provided to you. They are going to be looking to utilize the documents you submit to verify the overall quantity and purchase with the supplier. If they identify any discrepancies, such as name of the listing or quantity sold, they will be obligated to take a rejection on the overall submission.
We would advise on providing all of the documents you have that do meet the requirements set forth. Our team will review the information and make a determination on the validity. A response will be provided through a performance notification, and we do encourage you to share it here once it has been received.
Best,
Atlas
