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Seller_9AZHjcTRzpfet
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Shipment lost due to deleted shipment plan

Hello Everyone,

I just start selling this year, bit inexperienced. Forgive my silly mistake in creating shipment plan.

I created a shipment plan, generated shipping labels and without saving/finishing the shipment plan, shipped the item by UPS. Now I can't see any shipment plan in my shipping queue.

But from shipping labels, I got the shipment ID and UPS tracking which says, shipment delivered to Amazon on March 23rd and 24th (02 boxes).

A month has passed, neither it appeared in stranded inventory nor seller support providing any guidance. I have opened a case multiple times and provided the shipment ID which was on the shipping labels but their answer is "Please know that provided shipment id does not belongs to your account".

Can somebody help me in getting back my inventory? or one of the moderator @Danika_Amazon @Bryce_Amazon escalate the case (Case: ID 12589047891).

Thanks

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Seller_9AZHjcTRzpfet
in der Gruppe

Shipment lost due to deleted shipment plan

Hello Everyone,

I just start selling this year, bit inexperienced. Forgive my silly mistake in creating shipment plan.

I created a shipment plan, generated shipping labels and without saving/finishing the shipment plan, shipped the item by UPS. Now I can't see any shipment plan in my shipping queue.

But from shipping labels, I got the shipment ID and UPS tracking which says, shipment delivered to Amazon on March 23rd and 24th (02 boxes).

A month has passed, neither it appeared in stranded inventory nor seller support providing any guidance. I have opened a case multiple times and provided the shipment ID which was on the shipping labels but their answer is "Please know that provided shipment id does not belongs to your account".

Can somebody help me in getting back my inventory? or one of the moderator @Danika_Amazon @Bryce_Amazon escalate the case (Case: ID 12589047891).

Thanks

Bestellungen versenden
Tags:Verlorene Sendung
00
70 Aufrufe
10 Antworten
Antworten
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user profile
Danika_Amazon
In Antwort auf: Post von: Seller_9AZHjcTRzpfet

Hi @Seller_9AZHjcTRzpfetthanks for tagging me. One of my colleagues @Tatiana_Amazonwill be reaching out shortly to chat with you about this case.

You're in excellent hands.

Thanks,

- Danika

00
user profile
CR_Amazon
In Antwort auf: Post von: Seller_9AZHjcTRzpfet

Hi @Seller_9AZHjcTRzpfet

My name is CR and I will be looking into this for you. Thank you for posting here in the New Seller Community.

I apologize for your frustration here, and hope we can get you some additional information on this.

Please give me some time to take a look at the case # you provided and I will report back here when I have something further to share.

CR_Amazon

00
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Sie sind kein Mitglied dieser Gruppe.
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Seller_9AZHjcTRzpfet
in der Gruppe

Shipment lost due to deleted shipment plan

Hello Everyone,

I just start selling this year, bit inexperienced. Forgive my silly mistake in creating shipment plan.

I created a shipment plan, generated shipping labels and without saving/finishing the shipment plan, shipped the item by UPS. Now I can't see any shipment plan in my shipping queue.

But from shipping labels, I got the shipment ID and UPS tracking which says, shipment delivered to Amazon on March 23rd and 24th (02 boxes).

A month has passed, neither it appeared in stranded inventory nor seller support providing any guidance. I have opened a case multiple times and provided the shipment ID which was on the shipping labels but their answer is "Please know that provided shipment id does not belongs to your account".

Can somebody help me in getting back my inventory? or one of the moderator @Danika_Amazon @Bryce_Amazon escalate the case (Case: ID 12589047891).

Thanks

70 Aufrufe
10 Antworten
Bestellungen versenden
Tags:Verlorene Sendung
00
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user profile
Seller_9AZHjcTRzpfet
in der Gruppe

Shipment lost due to deleted shipment plan

Hello Everyone,

I just start selling this year, bit inexperienced. Forgive my silly mistake in creating shipment plan.

I created a shipment plan, generated shipping labels and without saving/finishing the shipment plan, shipped the item by UPS. Now I can't see any shipment plan in my shipping queue.

But from shipping labels, I got the shipment ID and UPS tracking which says, shipment delivered to Amazon on March 23rd and 24th (02 boxes).

A month has passed, neither it appeared in stranded inventory nor seller support providing any guidance. I have opened a case multiple times and provided the shipment ID which was on the shipping labels but their answer is "Please know that provided shipment id does not belongs to your account".

Can somebody help me in getting back my inventory? or one of the moderator @Danika_Amazon @Bryce_Amazon escalate the case (Case: ID 12589047891).

Thanks

Bestellungen versenden
Tags:Verlorene Sendung
00
70 Aufrufe
10 Antworten
Antworten
user profile

Shipment lost due to deleted shipment plan

von Seller_9AZHjcTRzpfet
in der Gruppe

Hello Everyone,

I just start selling this year, bit inexperienced. Forgive my silly mistake in creating shipment plan.

I created a shipment plan, generated shipping labels and without saving/finishing the shipment plan, shipped the item by UPS. Now I can't see any shipment plan in my shipping queue.

But from shipping labels, I got the shipment ID and UPS tracking which says, shipment delivered to Amazon on March 23rd and 24th (02 boxes).

A month has passed, neither it appeared in stranded inventory nor seller support providing any guidance. I have opened a case multiple times and provided the shipment ID which was on the shipping labels but their answer is "Please know that provided shipment id does not belongs to your account".

Can somebody help me in getting back my inventory? or one of the moderator @Danika_Amazon @Bryce_Amazon escalate the case (Case: ID 12589047891).

Thanks

Bestellungen versenden
Tags:Verlorene Sendung
00
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Danika_Amazon
In Antwort auf: Post von: Seller_9AZHjcTRzpfet

Hi @Seller_9AZHjcTRzpfetthanks for tagging me. One of my colleagues @Tatiana_Amazonwill be reaching out shortly to chat with you about this case.

You're in excellent hands.

Thanks,

- Danika

00
user profile
CR_Amazon
In Antwort auf: Post von: Seller_9AZHjcTRzpfet

Hi @Seller_9AZHjcTRzpfet

My name is CR and I will be looking into this for you. Thank you for posting here in the New Seller Community.

I apologize for your frustration here, and hope we can get you some additional information on this.

Please give me some time to take a look at the case # you provided and I will report back here when I have something further to share.

CR_Amazon

00
Folgen Sie dieser Diskussion, um über neue Aktivitäten benachrichtigt zu werden
user profile
Danika_Amazon
In Antwort auf: Post von: Seller_9AZHjcTRzpfet

Hi @Seller_9AZHjcTRzpfetthanks for tagging me. One of my colleagues @Tatiana_Amazonwill be reaching out shortly to chat with you about this case.

You're in excellent hands.

Thanks,

- Danika

00
user profile
Danika_Amazon
In Antwort auf: Post von: Seller_9AZHjcTRzpfet

Hi @Seller_9AZHjcTRzpfetthanks for tagging me. One of my colleagues @Tatiana_Amazonwill be reaching out shortly to chat with you about this case.

You're in excellent hands.

Thanks,

- Danika

00
Antworten
user profile
CR_Amazon
In Antwort auf: Post von: Seller_9AZHjcTRzpfet

Hi @Seller_9AZHjcTRzpfet

My name is CR and I will be looking into this for you. Thank you for posting here in the New Seller Community.

I apologize for your frustration here, and hope we can get you some additional information on this.

Please give me some time to take a look at the case # you provided and I will report back here when I have something further to share.

CR_Amazon

00
user profile
CR_Amazon
In Antwort auf: Post von: Seller_9AZHjcTRzpfet

Hi @Seller_9AZHjcTRzpfet

My name is CR and I will be looking into this for you. Thank you for posting here in the New Seller Community.

I apologize for your frustration here, and hope we can get you some additional information on this.

Please give me some time to take a look at the case # you provided and I will report back here when I have something further to share.

CR_Amazon

00
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