For over a year we have had the same issue with buying labels from Amazon Buy Shipping, when a business customer purchases.

The infomation format on Order details goes:

AMAZON BUSINESS EU SARL PO#

NAME

COMPANY

ADDRESS

On the label it prints it, the information format goes:

AMAZON BUSINESS EU SARL PO#

Name

Street

Postcode

So, when buying shipping labels for a business customer order, labels seem to be missing the business names, meaning many are returned back to us under "address incomplete"

This happens for Royal Mail and DPD, so I am having to scan each one to hand write any missing information. It seems Amazon EU Sarl takes first place over the company name on the shipping label, even though it is not relevant at all!

We have 100+ orders a day, so this is time consuming to say the least. Not to mention in a hurry, some can be overlooked.

Has anyone else managed to get this sorted? if so how?

I have tried to speak to Amazon about this, but you can guess how that went.