Notarized Translation Utility Bill To Reactivate Seller Account
hello,
Im trying to reactivate my seller account by submitting my latest monthly internet billing as per April-2024. Im from the country whose language is not supported by Amazon systems, however the billing information is BILINGUAL and also printed in English alongside my local language by the internet provicer.
Can it be also accepted by Amazon systems then?
Either way, I already had it "Notarized Translated" as well but Amazon keeps rejecting it by stating it's Not A Notarized Translated ,,,
Please I need more detail how to sort it out, maybe a specimen on what format Amazon requires this kind of "Notarized Translation" because each country may interpret it differently.
Thank you
Ros
Notarized Translation Utility Bill To Reactivate Seller Account
hello,
Im trying to reactivate my seller account by submitting my latest monthly internet billing as per April-2024. Im from the country whose language is not supported by Amazon systems, however the billing information is BILINGUAL and also printed in English alongside my local language by the internet provicer.
Can it be also accepted by Amazon systems then?
Either way, I already had it "Notarized Translated" as well but Amazon keeps rejecting it by stating it's Not A Notarized Translated ,,,
Please I need more detail how to sort it out, maybe a specimen on what format Amazon requires this kind of "Notarized Translation" because each country may interpret it differently.
Thank you
Ros
16 Antworten
Seller_4zBzdtgCyS9EI
it needs to be a notarized translation. Your original should be in your language only, you may need to talk to them to provide that. Also, not sure internet bills are accepted. usually it's electric/gas/water or house phone. Internet is not considered a utility.
If you plan on selling anything that you do not produce, or buy from a brand itself or a BRAND AUTHORIZED distributor with written permission to sell it on Amazon, you might as well stop now.
Seller_rI7BZIczK8iAC
No.
You have to go to an official Translation office and tell them that you need a "Notarized Translation". It needs to be a translation from you local language. Pay attention that the name is translated exactly how it appears on your driver's license and in your seller account settings under "Legal Entity" and "Official Registered address".
THEN you create ONE pdf (one, not two) showing first the original and second the notarized translation.
Seller_U3Mt86DRDIfIs
Same issue here. Every page of the document has a stamp and the translation agency is from European Union.
Cade_Amazon
Hello @Seller_ETvsO052Hcbx4,
Thank you for utilizing the seller forums. I hope all is well.
I see that the community has provided guidance, but I also wanted to reach out as well.
Based off of the information you have provided, I see that you have submitted a translated utility bill that also has been notarized but it has been rejected.
Per our global seller identity verification policy, required documents are but not limited to, Identity documents such as government-issued photo ID's, business license or proof of address. The requirements are:
- Be valid (not expired, revoked, inactive or closed).
- Be high resolution and unobstructed (clear, readable, visible and in focus).
- Be complete and not cut off from any sides (not angled or cropped).
- Be a scanned image or photo of the original document taken from your mobile device's camera.
- Display the full document (front and back, if applicable).
- Be less than 50MB in size.
- Be in one of these formats: TIF, TIFF, PNG, JPG, PDF, and JPEG. Do not include special characters in the file name (examples: $, &, or #).
- Be authentic and unaltered.
- Must not be password-protected.
- Be in one of these supported languages: Arabic, Simplified Chinese, Dutch, English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Spanish, Swedish, Tamil, Thai, Turkish, and Vietnamese. If your documents are not in a supported language, you must submit a notarized translation in a supported language along with the original document.
You want to make sure that the documents are legible, and complete. Are you submitting the original and the translated documents together?
Have you had your documents translated by an official translator and signed and notarized? I understand that you have submitted a notarized document. However, As @Seller_rI7BZIczK8iAC has mentioned,
You want to make sure that the documents meets the requirements provided above as well.
I would like to thank @Seller_4zBzdtgCyS9EI, @Seller_rI7BZIczK8iAC and @Seller_U3Mt86DRDIfIsfor your engagement in this thread.
If you have additional questions or concerns, please let us know here.
Best,
Cade
