Account has been deactivated due to inactivity
Recently, I received a notification from Amazon that my account has been deactivated due to inactivity. I need to provide a bank account or credit card statement. The receiving account in my backend is the company's bank account.So when I provide a bank account, should I provide the company's bank account? Or is it the Bank account of legal representative？
Account has been deactivated due to inactivity
Recently, I received a notification from Amazon that my account has been deactivated due to inactivity. I need to provide a bank account or credit card statement. The receiving account in my backend is the company's bank account.So when I provide a bank account, should I provide the company's bank account? Or is it the Bank account of legal representative？
1 Antwort
Emet_Amazon
Hello @Seller_kurBZfcR564tF,
Thank you for posting your concerns with your account deactivation.
As mentioned there was a concern with the bank account or credit card statement provided.
Typically, the required information needs to match the primary account owners information. Who was the account registered under? Does the bank statement show the primary account controls this account?
I would advising reviewing our help page what can I do if my bank account information is rejected? This help page provides guidance on common reasons for these documents to be rejected.
You can also review our bank account and credit or debit card information for your seller account help page for guidance on verifying your bank and credit card meet our expectations.
When you provide your documentation once again, please ensure that all of your information on the bank or credit card statement matches the primary account owner in seller central.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
