A+ Content published but not showing
Hi, my A+ content is said to be "published" but not showing on my product page. How long does it take for the content to be shown?
A+ Content published but not showing
Hi, my A+ content is said to be "published" but not showing on my product page. How long does it take for the content to be shown?
11 Antworten
Seller_Qbd0RsfZFEZBY
Please temper your expectations. All updates to the catalog can take some hours.
Glenn_Amazon
Greetings @Seller_UgoohmRHLGURA,
Thanks for reaching out with your concerns. As mentioned by @Seller_8sP6ffckcRn6v it can take up to 72 hours for A+ content to publish after being approved. If after 72 hours the A+ content is still not live I recommend reaching out to Brand Support for assistance. You can provide your Brand Support case here if the issue doesn't get resolved and I can see what options exist to escalate your issue. Thank you.
-Glenn
Seller_Z8lpDl3tEHOjA
I'm having the same issue and a month later, neither my EBC or brand story are showing live.
Brand Registry told me to resubmit the content, which I did but nothing happened.
We've created A+ content successfully before without any issues. I am not understanding what the issue is and why no one seems to have answers.