Inactive Account and Cannot Add Credit Card
Like many others, my account has gone inactive, and I am being told to update my credit card information. I added our company credit card and confirmed that all information is correct. I receive an error message that my data is incorrect. I have now timed out from trying too many times. How do I get access to a live person?
Inactive Account and Cannot Add Credit Card
Like many others, my account has gone inactive, and I am being told to update my credit card information. I added our company credit card and confirmed that all information is correct. I receive an error message that my data is incorrect. I have now timed out from trying too many times. How do I get access to a live person?
1 Antwort
Seller_kIukTwdhvntAp
" I am being told to update my credit card information. "
Try this fix first --
This is my standard credit card template so use what applies!
Amazon is weird on so many levels and this seems to work at least sometimes!
First, be sure it is an actual CREDIT Card. While Amazon claims that a Debit Card will work, that is seldom true! They WILL charge a Debit Card for initial fees but they will NOT take it on continuing basis most of the time despite their claims!
Put the card number into your BUYER side account first. Wait an hour (sometimes less) for the gerbils to work their way through the system and then put it in the SELLER side.
There was one recent response from a seller on a post that they DELETED the card that was on the buyer side and put the SAME card back in after a little bit and it fixed the problem. Amazon is a maze of broken links in their antiquated software.
Here is a thread where the OP says it worked.
https://sellercentral.amazon.com/seller-forums/discussions/t/096ef5b2-ffd5-4943-86fe-41c9d087a7e7?postId=0fbb2fae-1e92-4c41-bdb5-80851137886b
