Amazon.com Took over Featured Offer on my Brand Registered Listing FBA
How is it possible for Amazon.com to put an offer on our Brand Registered listing?
We are the manufacture and only source of this item on our brand listing. Never had this happen in over 9 years on Amazon. Seller Support would give me no answers and awaiting a callback from "leadership"...
Amazon.com also undercut us on price so they got the featured offer on a listing im advertising daily and just noticed!
Can you even file an intellectual property violation against Amazon itself or can they just steal my FBA inventory and offer it below our brand retail price on my own listing i created and AM THE SOLE OFFER AND SELLER OF?
Thanks
Amazon.com Took over Featured Offer on my Brand Registered Listing FBA
How is it possible for Amazon.com to put an offer on our Brand Registered listing?
We are the manufacture and only source of this item on our brand listing. Never had this happen in over 9 years on Amazon. Seller Support would give me no answers and awaiting a callback from "leadership"...
Amazon.com also undercut us on price so they got the featured offer on a listing im advertising daily and just noticed!
Can you even file an intellectual property violation against Amazon itself or can they just steal my FBA inventory and offer it below our brand retail price on my own listing i created and AM THE SOLE OFFER AND SELLER OF?
Thanks
28 Antworten
Seller_Iq8G0IA7I69uO
I am not 100 percent sure, but I am under the impression this may happen if Amazon offered you cash reimbursement for a unit previously in FBA inventory.
Seller_WBnGS7Ix3XiDX
As someone that has their own product I find this very disturbing. I have read similar stories on here, but they never post an outcome, so I am not much help.
I just know if it happened to me I would be freaked out, that a company that makes so much money would do this to a small seller, or anything unscrupulous.
I read that you would have to do a test buy, & see what you get. If you are the only seller, then you should see what arrives. I don't mind others selling my items, if they pay my price for it, they can do what ever they want with it, so I would wonder where these similar items are coming from.
Good luck, hopefully this gets fixed for you!
Seller_9z7K85RzAOGC9
Did you ever have any inventory lost in the past through FBA that you were reimbursed for? I have seen several posts where Amazon lost inbound shipments of peoples inventory and reimbursed the seller for it. At some point Amazon finds the missing inventory and sees they have paid you for it so they list it for sale to get rid of the inventory they already paid for. Then one day the seller sees their item that only they make for sale by Amazon. Could that be a possibility in your case?
Seller_DmpA5Opgyzwu2
@Bryce_Amazon Can you let me know what the rules are here with our own Registered Brand on Amazon?
Can Amazon.com lose my FBA units then find them and sell them below my MSRP price with no recourse?
Case ID 17643840001
Support told me they'd provide the reimbursements for these units and i'd recieve a callback from Leadership. They then marked case as answered with a reply of Amazon's featured offer article...
Unbelievable we bring our USA Small Business Brand to Amazon i build these listings from zero then they take our FBA units then undercut us on price!?
Thanks
