Stuck in a loop
I am stuck in credit card verification loop. I need to update my tax information but it is keep taking me to update my credit card information. There is no way to contact Amazon (very disappointing). Each time I update my credit card information it won't give me any error making me believe that I have entered everything correct but it would not let me go beyond
Credit Card Invalid
You must update your existing credit card information or add a new credit card to regain full access to this seller account.
View Credit Card Info
NCID: A40IDUULKVI4M ZCID: A40IDUULKVI4M PAID: A3J705LUBR7N12 MCID: A40IDUULKVI4M MKID: ATVPDKIKX0DER When: Jul 29, 2023 10:06:06 PM
I am setting up a new account with Amazon.
Stuck in a loop
I am stuck in credit card verification loop. I need to update my tax information but it is keep taking me to update my credit card information. There is no way to contact Amazon (very disappointing). Each time I update my credit card information it won't give me any error making me believe that I have entered everything correct but it would not let me go beyond
Credit Card Invalid
You must update your existing credit card information or add a new credit card to regain full access to this seller account.
View Credit Card Info
NCID: A40IDUULKVI4M ZCID: A40IDUULKVI4M PAID: A3J705LUBR7N12 MCID: A40IDUULKVI4M MKID: ATVPDKIKX0DER When: Jul 29, 2023 10:06:06 PM
I am setting up a new account with Amazon.
6 Antworten
Seller_f4a7xAPCCSMqD
Is there any chance you are using a debit card?
Micah_Amazon
Hello @Seller_MvrORDTSbKQr1,
Thank you for reaching out. This is a very common issue among new sellers when signing up with Amazon. Amazon requires a real credit card, so not a debit or pre-paid card. Your financial institution may only allow your credit card to be used in certain countries. As a result, you may see the same credit card being honored by Amazon in some of our stores, but not in others. When you register in Amazon as a seller, it is necessary to enter an internationally chargeable credit card with a valid billing address located in an eligible country. Reach out to your financial institution to determine the countries your card is eligible to be used in. You can use different credit cards in various Amazon stores. For the list of accepted credit cards, go to Bank account and credit card information for your seller account.
Note: We do not accept alternative charge methods, such as prepaid credit cards, gift certificates, checks, or online payment systems like PayPal.
We accept the following credit cards:
- American Express
- Diners Club
- Discover
- JCB
- MasterCard
- Visa
Please let me know if you haver additional questions. Here to help.
Happy selling.
Cheers,
Micah