Amazon, Please Compare Delivery Date on "Item Arrived Late" Claims
I just had a customer submit a Return Request with the reason code "Item arrived too late." Item arrived on the first day of the "Deliver By" window. Is it not possible to have a programmer create a simple check on this and remove this as a reason code if delivery was within the "Deliver By" window?
Amazon, Please Compare Delivery Date on "Item Arrived Late" Claims
I just had a customer submit a Return Request with the reason code "Item arrived too late." Item arrived on the first day of the "Deliver By" window. Is it not possible to have a programmer create a simple check on this and remove this as a reason code if delivery was within the "Deliver By" window?
5 Antworten
Veronica_Amazon
Hello there @Seller_eFnatKaVuvtX6,
Thanks for the post and suggestion! Definitely will be passing this on to our internal team as a seller suggestion.
Kindest regards,
Veronica_Amazon
