ACCOUNT BLOCK WITH OUT A REASON OR IS AN MISTAKE FROM AMAZON.DE
Hi! I want someone to help me to reactivate my amazon.de account. I get this message before 2 years and from this time i don’t know what i do. I have OSS number and i don’t have stock in Germany…
Here is the message i get and now my account is block…
Please help…
Hello, Your account has been suspended from selling on Amazon.de marketplace, using FBA services in Germany (including Pan-EU and CEE FBA programs) and from shipping orders to German based customers. Why did this happen? We have taken this measure because your German VAT identification number was not uploaded or verified by the deadline or you failed to provide evidence that you opted into Union One-Stop Shop (OSS) together with the VRN used for reporting OSS. Under German VAT legislation, online marketplaces must collect a German VAT identification number from selling partners who are required to be tax registered in Germany. A VAT number is valid when business name and Tax address are accurate and matching between the information entered in Seller Central and data stored in German Federal Tax Authority’s database. For more information and recommended actions, please review the help page (https://sellercentral-europe.amazon.com/help/hub/reference/7GB7EHQJL2WRMLW ). If you do not store inventory in Germany you can alternatively meet your German tax obligations by opting into OSS. You will need to provide evidence that you report your EU Business-to-Consumer cross border sales to Germany through One-Stop Shop and mark the VAT identification number in Seller Central used for OSS. An overview of all EU27 Member state OSS portals and contact details for each country can be found here. How do I reactivate my account? If you are required to be tax registered in Germany, upload your German VAT identification number here. If there is mismatch in business name or address of your VAT number, please either contact German tax authority to provide the updated information or update your account information in Seller Central. If you do not store inventory in Germany you can report your EU Business-to-Consumer cross border sales to Germany through OSS and mark the VAT identification number in Seller Central used for OSS here: https://sellercentral-europe.amazon.com/tax/consolidatedRegistrations?ref_=macs_xxtaxpoe_cont_acinfohm If you want to ship any open orders or remove any FBA inventory from our fulfilment centers in Germany, please create a removal order using a removal order file (https://sellercentral-europe.amazon.com/gp/help/G200721270). Learn more about the VAT obligations in Germany and Union One-Stop Shop. Has this message been sent in error? If you believe this happened in error or you believe your business may be eligible for exemption from DE VAT registration, please contact us here: https://sellercentral-europe.amazon.com/help/hub/support We’re here to help. If you have questions about this policy or the information requested above, please reference the relevant German Tax Authority. Additionally, you can also contact a tax advisor to help you with your VAT registration and filing requirements. You can view your account performance at https://sellercentral-europe.amazon.com/performance/notifications or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon. Sincerely, Amazon Services Europe S.a.r.l.
IS THE SECONT TIME I SENT THIS MESSAGE...
ACCOUNT BLOCK WITH OUT A REASON OR IS AN MISTAKE FROM AMAZON.DE
Hi! I want someone to help me to reactivate my amazon.de account. I get this message before 2 years and from this time i don’t know what i do. I have OSS number and i don’t have stock in Germany…
Here is the message i get and now my account is block…
Please help…
Hello, Your account has been suspended from selling on Amazon.de marketplace, using FBA services in Germany (including Pan-EU and CEE FBA programs) and from shipping orders to German based customers. Why did this happen? We have taken this measure because your German VAT identification number was not uploaded or verified by the deadline or you failed to provide evidence that you opted into Union One-Stop Shop (OSS) together with the VRN used for reporting OSS. Under German VAT legislation, online marketplaces must collect a German VAT identification number from selling partners who are required to be tax registered in Germany. A VAT number is valid when business name and Tax address are accurate and matching between the information entered in Seller Central and data stored in German Federal Tax Authority’s database. For more information and recommended actions, please review the help page (https://sellercentral-europe.amazon.com/help/hub/reference/7GB7EHQJL2WRMLW ). If you do not store inventory in Germany you can alternatively meet your German tax obligations by opting into OSS. You will need to provide evidence that you report your EU Business-to-Consumer cross border sales to Germany through One-Stop Shop and mark the VAT identification number in Seller Central used for OSS. An overview of all EU27 Member state OSS portals and contact details for each country can be found here. How do I reactivate my account? If you are required to be tax registered in Germany, upload your German VAT identification number here. If there is mismatch in business name or address of your VAT number, please either contact German tax authority to provide the updated information or update your account information in Seller Central. If you do not store inventory in Germany you can report your EU Business-to-Consumer cross border sales to Germany through OSS and mark the VAT identification number in Seller Central used for OSS here: https://sellercentral-europe.amazon.com/tax/consolidatedRegistrations?ref_=macs_xxtaxpoe_cont_acinfohm If you want to ship any open orders or remove any FBA inventory from our fulfilment centers in Germany, please create a removal order using a removal order file (https://sellercentral-europe.amazon.com/gp/help/G200721270). Learn more about the VAT obligations in Germany and Union One-Stop Shop. Has this message been sent in error? If you believe this happened in error or you believe your business may be eligible for exemption from DE VAT registration, please contact us here: https://sellercentral-europe.amazon.com/help/hub/support We’re here to help. If you have questions about this policy or the information requested above, please reference the relevant German Tax Authority. Additionally, you can also contact a tax advisor to help you with your VAT registration and filing requirements. You can view your account performance at https://sellercentral-europe.amazon.com/performance/notifications or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon. Sincerely, Amazon Services Europe S.a.r.l.
IS THE SECONT TIME I SENT THIS MESSAGE...
8 Antworten
Seller_C8XxwTXrjLw11
Everything stands there: " We have taken this measure because your German VAT identification number was not uploaded or verified by the deadline or you failed to provide evidence that you opted into Union One-Stop Shop (OSS) "....
Nikolaus_Amazon
Hi, an_Siro_Sports_And,
Thanks a lot for posting in seller forums! My name is Nikolaus and I will help you with your question/problem.
I understand that you need help in reactivating your account after it had been blocked for VAT issues. I understand that you have opted into OSS from your country of origin and that you do not have any stock in Germany. If you did, you would need a German VAT number.
However, there is a new German tax law which requires that the business name and your business address that you submitted in your seller central account matches the name and address on the notification that you received from your tax authority, and that it matches that EXACTLY, every letter, space, number, etcetera. Please compare the business address and business name that you submitted in your seller central account with the information that you have from your tax office and update any discrepancy here. It is important that you only edit the discrepancies.
To edit your business name, please go to account settings - account information and click on business address and telephone number. In that section, you can change your business name (if any discrepancy).
To change the address, please go to account settings - tax settings and click on the button add VAT number. In the screen that opens below that button, you will see your tax number and an edit button. When hitting that edit button, you can change/edit/correct your business address there.
Once you have done all this, please confirm this (adding a copy of your tax document) to: de-vat-number-appeals-eu@amazon.com .
I hope my answer helps you to reinstate your account: Please do let us know if this information has helped you to solve the issue and please do not hesitate to post again, should you need any additional information!
My warmest regards,
Nikolaus
